OK, grainy is probably digital noise and a DSLR should be better. Blurry could be all sorts of things including the child moving or being too close, and washed out face / dark background is because of using the flash, and I don't think a DSLR will help unless she can get a result she is happy with from a high ISO and no flash.
Suggest she tries for some outdoor ones to see if they are any better.
What Canon model is she using right now? And what is she wanting to do with the photos? View on monitor? Digital photo frame? Small print? Medium print (A4)? Huge print?
Last edited by cats_five; 01-23-2011 at 08:12 AM.