The problem with Pentax Utility 4 crashing while loading is caused by an .ini file in the Digital Camera Utility 4 folder. If I’m not mistaken this is related to the Check Image Page function.
If you click the check box on any of the thumbnail photos and leave it there, a “checkinfo.ini” file is created in the Digital Camera Utility 4 folder as the application is closed. Unfortunately, the next time the application is opened this checkinfo.ini file will cause an exception and crash the program as it loads.
There is an EASY solution to the problem.
1) Display hidden file and folders must be selected
- Right-click and open my computer>tools>folder options>view
- In the advanced settings window, double click the “Hidden Files and folders” then select the “Show hidden files and folder”
2) Rename or delete “checkinfo.ini” Digital Camera Utility 4 (DCU4) folder.
- Go to C>Documents and Settings>Your Username>Local Settings>Application Data/Pentax/Digital Camera Utility 4
- Look for and rename or delete “checkinfo.ini” (I deleted mine.)
- That’s it. Close all folders and restart DCU4
3) To prevent the problem from reoccurring, make sure there are no checks in any of the thumbnail photos before closing the program. You can also create a desktop shortcut to DCU4 folder in case the issue reoccurs.
Hope this helps, good luck..