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10-09-2011, 10:24 AM   #1
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K20D won't/can't store some photos

I've run into a problem a couple of times in the recent past and I was wondering if any of you have run into the same problem. Several times, after taking a photo, the camera says that it cannot (or did not) store the image. The image shows up as a preview and then it is not stored. Is this a camera or a SD card problem?? The first time it happened, I stopped using the card. Yesterday it happened again with a different card. I don't want to keep loosing photos! Any help would be appreciated.

10-09-2011, 10:28 AM   #2
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SD cards have a lock tab. Is it possible that you are accidentally locking your SD cards?
10-09-2011, 10:35 AM   #3
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No. The card isn't locked because I can get it to store photos again without taking the card out. It just seems to hiccup for a few shots. But, during that time, all photos taken are lost. I get an error message on the view screen that says the image can't (or wasn't I can't remember) be stored. If I press the play back button, the camera says the image cannot be displayed. I, then, cannot get to any of the photos taken until one stores. It is so frustrating! I am terrified that I will loose an important photo. I will try defragging the card later but I get to the point that I don't trust the card. I have been using SanDisk for years without trouble. The cards that have given me trouble have 16G on them and both times (two different cards) there was PLENTY of room on the card when the images wouldn't store.
10-09-2011, 10:36 AM   #4
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I've had a couple of bad SD cards.

Ensure your camera firmware is up to date.

Make sure the contacts on your card and in the camera are clean.

Reformat (FAT32 or FAT) the card on your computer, then in camera. (Might want to do this a couple of times). If that doesn't work, and it's under warranty, replace the card.

And yes, make sure the card isn't locked, but my 110 warns me if the card is locked so I think your 20 will too.

Also what size card is it and what can the 20 take?

10-09-2011, 11:22 AM   #5
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Are these new cards? One issue with SanDisk is they are a favourite with counterfeiters. You need to ensure they are from a trusted source to reduce the risk, and examine them closely.

A counterfeit SanDisk SDHC card I have sitting on my desk has a poorly printed label and no serial number. It worked ok most of the time, but did fail to record sometimes. It became apparent it was a counterfeit once I took up the problems with SanDisk.
10-09-2011, 05:43 PM - 1 Like   #6
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QuoteOriginally posted by JohnX Quote
Are these new cards? One issue with SanDisk is they are a favourite with counterfeiters. You need to ensure they are from a trusted source to reduce the risk, and examine them closely.

A counterfeit SanDisk SDHC card I have sitting on my desk has a poorly printed label and no serial number. It worked ok most of the time, but did fail to record sometimes. It became apparent it was a counterfeit once I took up the problems with SanDisk.
This was my first thought too. Its entirely possible its a smaller size counterfeit SD card and you're attempting to write to areas that don't exist.

Things like this fake HDD:




10-10-2011, 04:28 AM   #7
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I will look into that. I bought the cards at Walmart. Don't know if that matters. Although, with this most recent card, I have used it and filled it before without trouble. Perhaps I am not preparing it for use again correctly. I have just been deleting the photos off the card once they are downloaded and backed up. Some have suggested that I need to format the card every time I wipe it clean. I have never done that to any card and I have used this camera for three years now without trouble. I have only had this problem with the recent 16G cards that I bought. Maybe I need to go back to the 8G cards.
10-10-2011, 11:26 AM   #8
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Are you using the latest firmware?

QuoteOriginally posted by Pentax:
Changes to V1.04

The following content have been improved in Version 1.04
Improved stability of recording image for some SDHC Memory card.


10-10-2011, 11:33 AM   #9
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No. I need to update. This was mentioned to me yesterday on Facebook. I will do that as see if the problem shows up again. I sure hope not.
05-31-2012, 06:22 PM   #10
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Same exact problem with K20d

Yes, I have this exact same problem where the camera won't record the photo. It is not the card...it is a camera problem. The only thing that I can think of is that I was using the camera in an extremely dry area, then flew to a humid warmer area. I don't know if this has anything to do with it. I'm going to call the 800 number for Pentax Service Department (800-877-0155).
Marilyn
06-02-2012, 09:54 AM   #11
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There is pretty much nothing that could possibly go wrong with a camera to cause that sort of problem. How can you be so sure it isn't the card? All evidence suggests it is.
06-02-2012, 04:37 PM   #12
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QuoteOriginally posted by Kristie B. Quote
Perhaps I am not preparing it for use again correctly. I have just been deleting the photos off the card once they are downloaded and backed up. Some have suggested that I need to format the card every time I wipe it clean.
If you delete photos from the card using a computer with a modern OS, they might end up in the trash / dustbin and still take space.

Options:
Cleaning out the trash / dustbin
Formatting
Use <shift><delete> instead of <delete> to prevent stuff from going to the trash / dustbin
06-04-2012, 08:32 AM   #13
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K20D isn't recording images

I think it is the camera because I've tried 3 different cards from different companies and the same problem persists. I get an error message that says, "Image Not recorded." I've been using this camera for 3 years and never had this problem. Any advice appreciated!
06-04-2012, 02:36 PM   #14
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QuoteOriginally posted by Kristie B. Quote
I will look into that. I bought the cards at Walmart. Don't know if that matters. Although, with this most recent card, I have used it and filled it before without trouble. Perhaps I am not preparing it for use again correctly. I have just been deleting the photos off the card once they are downloaded and backed up. Some have suggested that I need to format the card every time I wipe it clean. I have never done that to any card and I have used this camera for three years now without trouble. I have only had this problem with the recent 16G cards that I bought. Maybe I need to go back to the 8G cards.
Format the card in camera to delete the images otherwise they are still there until overwritten, which could cause problems.
06-04-2012, 03:26 PM   #15
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QuoteOriginally posted by mmiddleton Quote
I think it is the camera because I've tried 3 different cards from different companies and the same problem persists. I get an error message that says, "Image Not recorded." I've been using this camera for 3 years and never had this problem. Any advice appreciated!
I think your camera has developed a hardware fault in the component that handles I/O to the card. I'd expect a fix would be a main board replacement which cost close to the value of your camera. Get a quote, but this might be time for a fork lift upgrade
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