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07-26-2012, 03:39 PM   #1
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'Camera Cannot Display This Image' message

I apologize if this has been discussed elsewhere, but I couldn't find it.

My camera saves some images, but randomly (as far as I can tell) says that an image has not been saved, and when I go back to look through the photos taken, I get the message 'Camera Cannot Display This Image.'

When I try to open them on my computer, I get this message: Couldn’t open the file. It may be corrupt or a file format that Preview doesn’t recognize.

In that particular batch, I had the camera set to take JPG and RAW, and the RAW version is there. Unfortunately, probably to save dwindling space on the card, all the rest were taken only as JPG, and none survived. I don't have my cable or card reader, so I can't check to see if the same has happened with this current batch of photos, which includes a lot of the same message in review on the camera.

Any ideas, other than to make sure to get a new, high quality card for future shots? I will do that, but wonder if there is something else that may be causing this issue.

Thanks for any advice/information.

07-26-2012, 05:00 PM   #2
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I'd recommend formatting the card and/or trying a different card. If that doesn't fix the problem, then there's something wrong with your camera, but that's highly unlikely. Certain cheap SD cards can perform very poorly, so chances are that that's it.

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07-26-2012, 05:14 PM   #3
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What Adam said! Seriously, I try to only format my SD cards in the camera in which they are being used, avoid lots of problems that way.
07-26-2012, 05:35 PM   #4
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+1 for formatting in the camera you are using.

But you might be able to recover the photos with recovery software to "repair" corrupted images. I have never tried it but it's worth a shot before you format your card.

07-26-2012, 05:39 PM   #5
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QuoteOriginally posted by Chaos_Realm Quote
+1 for formatting in the camera you are using.

But you might be able to recover the photos with recovery software to "repair" corrupted images. I have never tried it but it's worth a shot before you format your card.
I've had good luck with RescuePro from SanDisk.
07-26-2012, 05:56 PM   #6
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I had a similar problem with my K7 when I first got it. Some files were fine and others gave the same message you are describing. What fixed my issue was a firmware update to the most current firmware for my particuar camera. I'm not sure but perhaps you might benefit from an update if you have not already done so.

Hope it works out alright
07-26-2012, 06:11 PM   #7
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Don't keep shooting on a card when it's getting close to full either.. The 'fullness' is only an estimate by the camera, so you could corrupt the files by running out of space.
07-26-2012, 07:17 PM   #8
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Firmware version?

Also, if you are shooting a K10D, please check your firmware version. If it is less than 1.31, I suggest that you update -- there were fixes for compatibility with certain SD cards in version 1.31 .

I know that your message can be caused by this issue, because I had the same problem on my K200D. I updated the firmware, and the problem disappeared, with all cards of the brand in question . . .

07-28-2012, 12:28 AM   #9
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I was having the same problem awhile back. Tossed the SD card and replaced with high quality cards. Have not had that problem since.
07-04-2013, 08:12 AM   #10
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where do I go to check on firmware? I am having the same problem with my Kx, The SD card is a good one and is about 3/4 full (5g of 15g is free) I guess that is 2/3 full. I actually took 2 pictures today and saw them on review, shortly after taking them but then a few minutes later, after having turned the camera off then back on, it said unable to display image. Then when I put the card on the computer today's folder is there, but it says the folder is empty. Will reformatting fix this?
07-04-2013, 06:00 PM   #11
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QuoteOriginally posted by jeantree Quote
Will reformatting fix this?
No one can tell. It depends on what caused the probems.

If one of the FATs (File Allocation Tables) is stored in an area which was not detected to be weak by the controller within the SD card, formatting MAY help. This depends of whether the controller will repeatedly write and read (for error detection) during the formatting process. Such details are kept secret by the manufacturers of the cards/controllers, as the controller design makes up for the biggest difference in card performance and reliability.

A single faulty storage bit in a non-FAT area would not cause the symptoms you decribed. Because of the limited number of write processes during life-time of these cards, the controllers try to evenly use all the space on the card. This means, if you delete a file and then store the same file again, it will be on a completely different position of the card.

I myself would format the card in the camera, but I would not expect it to cure the problem.
07-05-2013, 09:04 AM   #12
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QuoteOriginally posted by jeantree Quote
where do I go to check on firmware?
Turning on the camera while pressing "menu" or "info" button, I think shows the current firmware version.

Last edited by Francis; 07-05-2013 at 01:55 PM.
07-12-2017, 10:03 AM   #13
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I just started having this problem with a K10D. This has been working fine for many months (hundreds of images) with the same memory card so I doubt it is a firmware or compatibility issues issue. It's a Sandisk card and has been nearly empty. I reformatted the card in the camera and got a couple shots before the trouble started again. When I can get out I will buy another card. In the meantime I will try an old card if I can dig one up. FWIW when I put the card in a card reader on my computer it detects the file name for the sick file (also shown on camera display) but reports a 0 byte file, i.e., no info in the file, just a name with no data.

I'm adding this to an old thread because this is the first thread that comes up in a Google search.
07-12-2017, 01:22 PM   #14
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QuoteOriginally posted by jeantree Quote
where do I go to check on firmware? I am having the same problem with my Kx, The SD card is a good one and is about 3/4 full (5g of 15g is free) I guess that is 2/3 full. I actually took 2 pictures today and saw them on review, shortly after taking them but then a few minutes later, after having turned the camera off then back on, it said unable to display image. Then when I put the card on the computer today's folder is there, but it says the folder is empty. Will reformatting fix this?
Checking firmware on the K-x, look at this page
Pentax K-x - Pentax K-mount DSLRs - Pentax Camera Reviews and Specifications

Latest firmware is 1.03 for it.
The link for it here
Latest K-x Firmware Update : Software Downloads | RICOH IMAGING

On that page it tells how to check
K-x
To check the version number, turn your camera on while holding down the MENU button.
The version number will appear in the center of the LCD screen.
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