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04-06-2013, 09:41 AM   #1
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Pentax USA Service Question

Hello,
I am brand new here, mostly because I am giving very serious consideration to acquiring my first Medium Format Digital SLR, the 645D
In my other life I am a Nikon guy and have always made it a point to purchase USA products vs grey market products
I am looking at a very nice used 645D that is a Japan camera and wonder if I will have any problems getting it serviced by Pentax USA if there are any problems?
Thanks,
Bob

04-06-2013, 09:48 AM   #2
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I believe that they'll be happy to service it for you, for a price, of course. The whole grey market thing isn't a big deal when it comes to Pentax; the only caveat is that in order to receive free warranty repairs you do need a receipt from an authorized retailer. But it's not like they'll decline to fix your camera.

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04-06-2013, 09:50 AM   #3
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Adam,
Are Pentax warranties transferrable to a used camera buyer if the new buyer obtains the original receipt from an authorized retailer from the original owner?
Thanks,
Bob
04-06-2013, 01:50 PM   #4
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QuoteOriginally posted by uintaangler Quote
Adam,
Are Pentax warranties transferrable to a used camera buyer if the new buyer obtains the original receipt from an authorized retailer from the original owner?
Thanks,
Bob
Yes, as long as the purchase was made in the same country. I.e. you can't get US warranty on a 645D bought in Canada, but you could if it was bought in the US.


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