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09-17-2013, 10:08 PM   #1
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New WG-III turns on, but not off, and no image on screen.

I just bought a WG-III and used it in the water once on my kayak and now it will turn on (light is green) but it won't turn off unless I remove the battery and when it is "on" there is no image on the screen.

A little dissatisfied with this. Can anyone help or does it have to go in for service.

Thanks

09-17-2013, 10:59 PM   #2
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QuoteOriginally posted by billykroll Quote
I just bought a WG-III and used it in the water once on my kayak and now it will turn on (light is green) but it won't turn off unless I remove the battery and when it is "on" there is no image on the screen.

A little dissatisfied with this. Can anyone help or does it have to go in for service.

Thanks
Did water get into it? There could be one of three causes for this: (a) manufacturing defect, (b) damage, or (c) dirty/unsealed battery door. If it's a, then file a warranty claim and Pentax will send you a new one.

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10-03-2013, 07:57 AM   #3
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Charger

If you have the GPS version consider a Qi charger eliminates the need to open the battery compartment.

Let camera dry out w/o trying to turn on or off.....may fix it self....or set it in a bowl of dry white rice...if water got in, it may pull the moisture out....hopefully it is not salt water that may have entered.
02-08-2014, 01:32 PM   #4
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QuoteOriginally posted by billykroll Quote
I just bought a WG-III and used it in the water once on my kayak and now it will turn on (light is green) but it won't turn off unless I remove the battery and when it is "on" there is no image on the screen.

A little dissatisfied with this. Can anyone help or does it have to go in for service.

Thanks
BillyKroll - I have the exact same situation with mine. It worked fine after diving for a couple days then, exactly what you are describing. What did you find out?

04-10-2014, 03:03 PM   #5
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This is the same problem I am currently having with mine, but I just took mine out of the box and am yet to use it.
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