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09-22-2013, 12:13 AM   #1
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WG-3 zoom not working

I recently bought a WG-3 in prep for travelling and the camera was working fine when I left home several days ago. But the first time using it after an almost 30 hour plane trip the zoom buttons and the flash button aren't working. The camera hasn't been dropped or damaged in anyway (it was carefully tucked into my purse for the trip). This is my first Pentax and everyone that I had spoken to about Pentax camera's only had good things to say - I'm not impressed that a new camera is suddenly not working when I need it and I'm pretty sure this is the last Pentax I'll be buying. Does anyone have any suggestions on what to do to fix it? I don't have a bill of sale and the store I bought it from doesn't exist in the country I'm in and I won't be home for another 6 months to a year.

09-22-2013, 12:53 AM   #2
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QuoteOriginally posted by mel.j Quote
I recently bought a WG-3 in prep for travelling and the camera was working fine when I left home several days ago. But the first time using it after an almost 30 hour plane trip the zoom buttons and the flash button aren't working. The camera hasn't been dropped or damaged in anyway (it was carefully tucked into my purse for the trip). This is my first Pentax and everyone that I had spoken to about Pentax camera's only had good things to say - I'm not impressed that a new camera is suddenly not working when I need it and I'm pretty sure this is the last Pentax I'll be buying. Does anyone have any suggestions on what to do to fix it? I don't have a bill of sale and the store I bought it from doesn't exist in the country I'm in and I won't be home for another 6 months to a year.
Try taking out the battery, waiting a few minutes, and then putting it back in. Set the camera to P mode and try again. If that doesn't work, reset the settings (via the setup menu) and try again.

Worst case, the 1 to 2 year warranty that comes with these cameras should have you covered.

Adam
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