Originally posted by mattieyp3 Do you know of any good service centers in the USA? CRIS no longer has the contract with Pentax. The new place is in the North East part of the USA and charges over $300 just to look at the equipment. At least that is what they told me over the phone. CRIS used to charge $0 to look at the lens.
I live in Canada, my previous experience with Pentax repair support service was more than just friendly service but also great repair work. Before my K-5 2-year warranty was up last year, I took the camera and six or seven Pentax lenses including the FA limited, DA* and one MF k 55/f1.8 lens. The situation was similar to yours when AF fine adjustment was not enough -10 to correct the FF on some lenses. Since the camera was still under warranty, there was no charge for that service to calibrate the camera for me (they also cleaned the sensor and viewfinder). The camera was calibrated within specified tolerance level so that focus fine adjustment falls within the -10 to +10 range. For the AF lenses I sent to them, I don't need any find adjustment, I only need to apply adjustment to the MF k lens.
In the past, if the camera or lens were out of warranty, they will charge assessment fee (around $30) if you decide not to proceed with the repair. However, if you decide to let them proceed with the repair work, the assessment fee is absorbed in the repair bill. And I think it is fair... as they do have to spend time on it.
I learned that the repair center has also changed recently in Canada. Hopefully someone else will chime in.
Hope it helps you to decide... what to do with your nice lens.