Originally posted by Spodeworld It works fine outside of the stuck barrel. I have a third party barrel cover over it with a filter, so the lens is protected anyway. But, for a product of this cost, it is frustrating that this has happened.
How is that barrel attached to lens base? Have you considered that the barrel attachment way (pressure, twist, bolted, etc) could be the reason the lens mechanism is not working properly?
I suggest removing the barrel and checking the camera's lens base ring. Check for small dents or signs of pressure. Turn camera on an off several times to check lens mechanism.
Let us know your findings.