Forgot Password
Pentax Camera Forums Home
 

Reply
Show Printable Version Search this Thread
06-21-2015, 04:38 AM   #1
New Member




Join Date: Jun 2015
Posts: 16
k3ii, where to send it?

I have to send back my new k3ii camera, i took this camera from amazon,com. the question is if i have to send back to seller or if i have to send to pentax authorized seller in europe. i live in Greece and i can not find an authorized seller here.

06-21-2015, 04:52 AM   #2
Site Supporter




Join Date: Mar 2007
Location: Christchurch, New Zealand
Photos: Gallery
Posts: 482
QuoteOriginally posted by simosvak Quote
I have to send back my new k3ii camera, i took this camera from amazon,com. the question is if i have to send back to seller or if i have to send to pentax authorized seller in europe. i live in Greece and i can not find an authorized seller here.
If you bought it from amazon send it back to amazon.

Regards

Chris
06-21-2015, 05:01 AM   #3
New Member




Join Date: Jun 2015
Posts: 16
Original Poster
QuoteOriginally posted by seventhdr Quote
If you bought it from amazon send it back to amazon.

Regards

Chris
thank you Chris
06-21-2015, 05:13 AM   #4
Site Supporter
beachgardener's Avatar

Join Date: Sep 2013
Location: Australia
Photos: Gallery
Posts: 2,053
Is there a Pentax representative in your country? Maybe they can help.

06-21-2015, 05:23 AM   #5
New Member




Join Date: Jun 2015
Posts: 16
Original Poster
thanks for your reply beachgardener
06-21-2015, 05:24 AM   #6
Administrator
Site Webmaster
Adam's Avatar

Join Date: Sep 2006
Location: Arizona
Photos: Gallery | Albums
Posts: 43,118
QuoteOriginally posted by simosvak Quote
I have to send back my new k3ii camera, i took this camera from amazon,com. the question is if i have to send back to seller or if i have to send to pentax authorized seller in europe. i live in Greece and i can not find an authorized seller here.
If you want a return/exchange, send it back to where it came from

Adam
PentaxForums.com Webmaster (Site Usage Guide | Site Help | My Photography)



PentaxForums.com's high server and development costs are user-supported. You can help cover those costs by donating. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

06-21-2015, 06:59 AM   #7
Loyal Site Supporter
Mikesul's Avatar

Join Date: Sep 2009
Location: Phoenix, AZ
Posts: 2,655
If you bought it from Amazon you need to go to the Amazon site, select the record of your order and request a return. They will provide you the instructions for how to do that, including (in the US) a return label. Do not just send it anywhere without getting instructions from the seller. Be sure that the seller (Amazon) has authorized the return so that the camera is properly received by te seller.
06-21-2015, 07:48 AM   #8
New Member




Join Date: Jun 2015
Posts: 16
Original Poster
thank you Mikesul

06-21-2015, 08:28 AM   #9
New Member




Join Date: Oct 2008
Photos: Gallery
Posts: 15
?????? ?????? - RICOH IMAGING Greece - Cyprus
06-21-2015, 08:55 AM   #10
New Member




Join Date: Jun 2015
Posts: 16
Original Poster
QuoteOriginally posted by Savas Quote
Σας ευχαριστώ Σάββα, θα επικοινωνήσω αύριο με την αντιπροσωπεία στην Αθήνα αλλά το πιθανότερο είναι να πρέπει να πάει πίσω στην Αμερική..
06-21-2015, 09:04 AM   #11
Pentaxian
Driline's Avatar

Join Date: Dec 2012
Location: IOWA Where the Tall Corn Grows
Photos: Gallery
Posts: 2,973
QuoteOriginally posted by simosvak Quote
Σας ευχαριστώ Σάββα, θα επικοινωνήσω αύριο με την αντιπροσωπεία στην Αθήνα αλλά το πιθανότερο είναι να πρέπει να πάει πίσω στην Αμερική..
That's all "Greek" to me.
06-21-2015, 09:13 AM   #12
New Member




Join Date: Jun 2015
Posts: 16
Original Poster
QuoteOriginally posted by Driline Quote
That's all "Greek" to me.
hohohoho
06-21-2015, 11:22 AM   #13
Site Supporter
stevebrot's Avatar

Join Date: Mar 2007
Location: Vancouver (USA)
Photos: Gallery | Albums
Posts: 27,424
QuoteOriginally posted by seventhdr Quote
If you bought it from amazon send it back to amazon.

Regards

Chris
What he said. Your seller is your first option. Your options are spelled out in detail on the Ricoh/Pentax Europe Web site (they handle distribution and warranty for the EU):

Warranty policy - RICOH IMAGING UK LTD.

European Warranty - RICOH IMAGING UK LTD.

With any luck, you will be spared sending the camera to Japan.


Steve

Last edited by stevebrot; 06-21-2015 at 11:29 AM.
06-21-2015, 12:07 PM   #14
New Member




Join Date: Jun 2015
Posts: 16
Original Poster
QuoteOriginally posted by stevebrot Quote
What he said. Your seller is your first option. Your options are spelled out in detail on the Ricoh/Pentax Europe Web site (they handle distribution and warranty for the EU):

Warranty policy - RICOH IMAGING UK LTD.

European Warranty - RICOH IMAGING UK LTD.

With any luck, you will be spared sending the camera to Japan.


Steve
thanks Steve
06-21-2015, 01:47 PM   #15
Pentaxian




Join Date: Sep 2012
Location: NY
Photos: Gallery
Posts: 2,390
QuoteOriginally posted by simosvak Quote
I have to send back my new k3ii camera, i took this camera from amazon,com. the question is if i have to send back to seller or if i have to send to pentax authorized seller in europe. i live in Greece and i can not find an authorized seller here.
The best method is to contact the Amazon site you bought it from, either by calling on the phone or by going to their web site and requesting a return. If you actually have a question you want to ask them, call them and talk to an agent and they will tell you exactly what to do to return it. If you just bought the camera recently, it would almost definitely be within Amazon guidelines to qualify as a return. In your case Amazon is the location of the seller, and is who you want to contact.
Reply

Bookmarks
  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
camera, k3ii, pentax help, photography, seller, troubleshooting
Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Where to send your film - Long Island ferhlopez Pentax Film SLR Discussion 7 04-30-2013 08:49 AM
Where to buy film, and send for processing? grainbelt Pentax Film SLR Discussion 6 02-03-2012 12:37 AM
Where do I send a lens to get fungus removed? Vantage-Point Pentax SLR Lens Discussion 2 09-28-2011 06:41 AM
Sensor Cleaning Question: Send it out or try to do it myself Ian G Pentax DSLR Discussion 14 08-16-2010 02:46 PM
Where to send for service? jmdeegan Pentax DSLR Discussion 4 07-17-2008 03:10 PM



All times are GMT -7. The time now is 04:58 AM. | See also: NikonForums.com, CanonForums.com part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
register
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]
Top