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08-11-2015, 01:06 AM   #1
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Need repair from anywhere but Precision Camera

Hello,

I need to get my K-01 repaired so it will work with DC/SDM/HSM lenses and I've had too many bad experiences with Precision Camera to want to deal with them again. Is there somewhere experienced and reputable I can get this work done?


Last edited by geomez; 08-11-2015 at 01:42 AM.
08-11-2015, 01:21 AM - 1 Like   #2
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KEH is doing repair work now with flat rate pricing. Mirrorless bodies show a $130 flat rate.

https://www.keh.com/page/repair-pricing
08-12-2015, 05:36 PM   #3
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I just had an excellent in-warranty experience with Precision Camera and my K-30 which needed a new aperture control block. Talked to a person on the phone right away, and web site allowed for tracking. Sent it in on a Thursday and had it back a week and a half later.
08-12-2015, 06:12 PM   #4
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Ok well I sent my GR in to them six times over a six month period and they've shown me poor customer service, incompetence, and in more than one case, actually made problems worse than better. So I will be avoiding them.

08-12-2015, 09:22 PM   #5
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QuoteOriginally posted by geomez Quote
Ok well I sent my GR in to them six times over a six month period and they've shown me poor customer service, incompetence, and in more than one case, actually made problems worse than better. So I will be avoiding them.
Did you see the suggestion above regarding KEH? Several users on this site have had good luck using them for repair.

As you are aware, there is only one authorized warranty repair facility in the U.S. for Pentax cameras, Precision Camera Repair. There are other places that can attempt to service your K-01, but much depends on whether they can get parts. A good example would be my local repair guy. He is an authorized Pentax repair facility, but has had difficulty getting parts since the Hoya days.

Good luck finding an alternative to Precision and if you find one, please be sure and report back to Pentax Forums.


Steve
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