When I shoot hand held or on a monopod or free moving tripod, I shoot in burst mode and select the best image. Often one of 5 or 6 is good. The effect of motion blur on long lenses is pretty well understood. I was out yesterday with my Tamron 90 macro and 1.4 TC, and every image was sharp. I was saying to myself "what is going on here?" I was selecting completely on little birdie poses, where as usually my first cull is all the out of focus or motion blurred images. The simple fact is, hand held at 128mm is a breeze, at 300mm, not so much. The fact that you manage the short focal length doesn't mean you can manage the longer one. My suggestion would be take some images of a stationary object on two second delay, with the tripod locked in place, then try and match it hand held. That way you are evaluating your technique, not the lens.
If the lens is soft even stopped down to ƒ8 on a tripod and delay, and can't be adjusted you have a lens problem.
The lens is a proven performer, but any lens can be a dud out of the box, and need returning. ..