Originally posted by Ari No offense to anyone, but Ricoh does not have a Professionals program, no loaner offer, nothing to offer professional photographers. I am a Real Estate photographer that does about 15 shoots a week. Everyone I know that shoots with the other main systems belongs to their manufacturer's pro program and gets loaners for repairs. I am stuck paying almost $20 a day to borrowlenses for a K1 body that they can't even ship to me till the 15th. And in the grand scheme of things, it would be a nice thing to do to replace the body rather than wait the 3-6 weeks it will take to repair it. I haven't even had the camera for 6 weeks. And, while they were nice enough to cover shipping for me, I had to call them three times within two days to remind them to actually send me the label. If they want to be in the FF game and want everyday pros to use their gear, they need to start acting like big boys and step up to the plate. And yes - I usually keep the lock button off to quickly switch between modes. But I have tried it locked, unlocked, firmware update, battery pull, reset. This is a hardware problem.
Hm.
@all of you complaining: you have bought K-1 instead of, say, a Nikon D810. You got one of the first bodies, there is still a shortage. You have saved, how much? $600? $800? Buying in the US, you saved another, what, $200, compared to the EU (where I live).
Yet you are complaining that Ricoh is not quick in replacing your body (an understandable policy given the shortage of supply) but instead asks you to send in the product for repair, which will surely be free under warranty. And you are complaining about $10 for shipping.
Seriously?