My Pentax k50 does not communicate with my pc after installing windows 10.

MrsP · 10-24-2016, 11:53 PM

What do I do now? My memorycard is full and I need the space for new photos.

johnhilvert · 10-25-2016, 12:14 AM

Get a USB card reader.

USB 3.0 readers cost about $15. They are faster and a more reliable way to download your pix.

If it's a general issue with USB ports not operating. Try this trouble-shooter first.

https://www.drivereasy.com/knowledge/fix-issue-after-upgrade-system-to-windo...rts-dont-work/

Unregistered User 8 · 10-25-2016, 12:34 AM

Originally posted by MrsP

My Pentax k50 does not communicate with my pc after installing windows 10.

Hi MrsP. Windows 10 is a little different and takes a couple of steps to do what was automatic on 7 & 8. Either plug your camera in with the USB cable, or take the card out and put it in the SD card slot. Open the little windows icon on the bottom left of the screen. Scroll through to " Photo gallery " and open that. The top left of the page has " Import. " Hit that with the camera on or SD card in. Hope this helps. Post again if you need more assistance. Good luck.

MrsP · 10-26-2016, 01:56 PM - **1 Like**

My pc is an old one - an acer and do not have the sd-slot by the looks of things. Had my brother who is a comp.wizz have a look at what you wrote via teamviewer. Hes more used to the English explanations than I am and it seems that I may have a malfunctioned cable - cause my camera reacts to being connected to my pc but the pc does not react every time the camera is connected to it and if it does, it does not reqconize my camera

But thanks so much for giving me some instructions to what could have been the problem. I appreciate the time you took for me

MrsP.

lightbox · 10-26-2016, 03:34 PM

I am using Windows 10 and for what it's worth my K-50 is recognized. I just plug in the camera to the USB port and then a little notification pops up on the lower right with a list of actions. You can choose to open the SD card in Explorer to browse its contents. Alternatively, you can just open Explorer and browse to the SD card (it should show up as a drive on the left side menu).

The cable does sound like a likely culprit.

Unregistered User 8 · 10-26-2016, 06:12 PM

You are most welcome MrsP. Any future help you may need, just ask and it will be happily given assistance by some member here. Good luck.

GeneV · 10-31-2016, 06:28 AM

Originally posted by lightbox

I am using Windows 10 and for what it's worth my K-50 is recognized. I just plug in the camera to the USB port and then a little notification pops up on the lower right with a list of actions. You can choose to open the SD card in Explorer to browse its contents. Alternatively, you can just open Explorer and browse to the SD card (it should show up as a drive on the left side menu).

The cable does sound like a likely culprit.

I agree that the cable is the likely culprit. For some reason, the variability in the micro USB cables is more a problem than with other cables.

I have the same problem with the K1, which I did not have before, so Win10 may be asking more of the cable. Moving the cable a little in the K1 connector and having the computer add multiple instances of windows explorer was the giveaway that the cable was the issue.

10-24-2016, 11:53 PM	#1
MrsP New Member Join Date: Oct 2016 Posts: 2	My Pentax k50 does not communicate with my pc after installing windows 10. What do I do now? My memorycard is full and I need the space for new photos.

10-25-2016, 12:14 AM	#2
johnhilvert Senior Member Join Date: May 2015 Location: Canberra, ACT Posts: 245	Get a USB card reader. USB 3.0 readers cost about $15. They are faster and a more reliable way to download your pix. If it's a general issue with USB ports not operating. Try this trouble-shooter first. https://www.drivereasy.com/knowledge/fix-issue-after-upgrade-system-to-windo...rts-dont-work/ Last edited by johnhilvert; 10-25-2016 at 12:32 AM. Reason: addendum

10-26-2016, 01:56 PM - 1 Like	#4
MrsP New Member Join Date: Oct 2016 Posts: 2 Original Poster	Thank you for your assistance, Aussies :) My pc is an old one - an acer and do not have the sd-slot by the looks of things. Had my brother who is a comp.wizz have a look at what you wrote via teamviewer. Hes more used to the English explanations than I am and it seems that I may have a malfunctioned cable - cause my camera reacts to being connected to my pc but the pc does not react every time the camera is connected to it and if it does, it does not reqconize my camera But thanks so much for giving me some instructions to what could have been the problem. I appreciate the time you took for me MrsP.

10-26-2016, 06:12 PM	#6
Unregistered User 8 Closed Account Join Date: Mar 2015 Photos: Gallery Posts: 8,694	You are most welcome MrsP. Any future help you may need, just ask and it will be happily given assistance by some member here. Good luck. Last edited by Unregistered User 8; 10-26-2016 at 08:55 PM.

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10-25-2016, 12:34 AM	#3
Unregistered User 8 Closed Account Join Date: Mar 2015 Photos: Gallery Posts: 8,694	Originally posted by MrsP My Pentax k50 does not communicate with my pc after installing windows 10. Hi MrsP. Windows 10 is a little different and takes a couple of steps to do what was automatic on 7 & 8. Either plug your camera in with the USB cable, or take the card out and put it in the SD card slot. Open the little windows icon on the bottom left of the screen. Scroll through to " Photo gallery " and open that. The top left of the page has " Import. " Hit that with the camera on or SD card in. Hope this helps. Post again if you need more assistance. Good luck.

10-26-2016, 03:34 PM	#5
lightbox Veteran Member Join Date: Mar 2015 Posts: 599	I am using Windows 10 and for what it's worth my K-50 is recognized. I just plug in the camera to the USB port and then a little notification pops up on the lower right with a list of actions. You can choose to open the SD card in Explorer to browse its contents. Alternatively, you can just open Explorer and browse to the SD card (it should show up as a drive on the left side menu). The cable does sound like a likely culprit.

10-31-2016, 06:28 AM	#7
GeneV Veteran Member Join Date: Oct 2008 Location: Albuquerque NM Photos: Albums Posts: 9,830	Originally posted by lightbox I am using Windows 10 and for what it's worth my K-50 is recognized. I just plug in the camera to the USB port and then a little notification pops up on the lower right with a list of actions. You can choose to open the SD card in Explorer to browse its contents. Alternatively, you can just open Explorer and browse to the SD card (it should show up as a drive on the left side menu). The cable does sound like a likely culprit. I agree that the cable is the likely culprit. For some reason, the variability in the micro USB cables is more a problem than with other cables. I have the same problem with the K1, which I did not have before, so Win10 may be asking more of the cable. Moving the cable a little in the K1 connector and having the computer add multiple instances of windows explorer was the giveaway that the cable was the issue.

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