Formal process to suggest product and/or firmware update ideas?

JBox · 12-09-2016, 06:15 AM - **1 Like**

As you may have noticed, there are very many product and/or firmware update ideas for Ricoh Imaging / Pentax on PentaxForums. Does Ricoh have plans to create a formal process to gather these ideas from customers? At the moment, there is an informal process where members of the PentaxForums staff will present some ideas from the forums to Ricoh reps at industry shows. It would be great to see a process that would allow more ideas to be presented and considered by the Ricoh Imaging / Pentax team.

Thank you for your consideration.

BigRed · 12-09-2016, 02:15 PM - **3 Likes**

Thank you very much for your post. We gladly welcome product and or firmware update suggestions. Please send them via email @ tsscricohimaging@ricoh-usa.com please put in the subject “Suggestions” Thank you for being a valued Ricoh Customer.

JBox · 12-10-2016, 12:01 PM

Great! I, and no doubt others, will be sending our ideas your way!

BigRed · 12-10-2016, 06:28 PM

We are getting a lot of very good feedback and ideas. Thank you very much!

12-09-2016, 06:15 AM - 1 Like	#1
JBox Senior Member Join Date: Aug 2011 Location: Michigan Posts: 109	Formal process to suggest product and/or firmware update ideas? As you may have noticed, there are very many product and/or firmware update ideas for Ricoh Imaging / Pentax on PentaxForums. Does Ricoh have plans to create a formal process to gather these ideas from customers? At the moment, there is an informal process where members of the PentaxForums staff will present some ideas from the forums to Ricoh reps at industry shows. It would be great to see a process that would allow more ideas to be presented and considered by the Ricoh Imaging / Pentax team. Thank you for your consideration.

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12-09-2016, 02:15 PM - 3 Likes	#2
BigRed Forum Member Join Date: Aug 2016 Location: Atlanta Photos: Gallery Posts: 76	Thank you very much for your post. We gladly welcome product and or firmware update suggestions. Please send them via email @ tsscricohimaging@ricoh-usa.com please put in the subject “Suggestions” Thank you for being a valued Ricoh Customer.

12-10-2016, 12:01 PM	#3
JBox Senior Member Join Date: Aug 2011 Location: Michigan Posts: 109 Original Poster	Great! I, and no doubt others, will be sending our ideas your way!

12-10-2016, 06:28 PM	#4
BigRed Forum Member Join Date: Aug 2016 Location: Atlanta Photos: Gallery Posts: 76	We are getting a lot of very good feedback and ideas. Thank you very much!