Buying from SRS micro systems

JohnX · 12-28-2016, 02:23 PM

OP. I too am a happy SRS customer. Drop an email to Chris at SRS; he's the owner. If you're unhappy he'll want to know and put things right.

**HippyHippo** · 12-28-2016, 02:27 PM

Always had excellent service from the team at SRS. A new Tamron lens I once purchased was found to have a fault. No fuss, no drama, SRS exchanged it straight away for another one.

**BigMackCam** · 12-28-2016, 02:52 PM

I've bought around half of my Pentax and Pentax-compatible equipment from SRS (and that's a fair bit of kit

). I've never had anything but excellent service from them, including after-care twice when products were suspected to be faulty. If they have the item I'm after at a price I'm happy with, they're my first choice.

Mike.P® · 12-28-2016, 02:58 PM

3 bodies and multiple lenses from SRS with no problems whatsoever.

Only time I have bought a Pentax body elsewhere it had problems and I had no end of troubles getting it fixed.

**W412ren** · 12-28-2016, 03:10 PM

Originally posted by Kyrsten Stone

I have noticed that there are good deals advertised on srs Microsystems but I'm a little concerned.
From the info on the website they sound quite good and reliable BUT
Several reviews say they aren't any good and they have in the last few days been selling several items at a good price, with the info available until 31st Dec 2016
They have now cancelled these deals, so essentially they lied.
I know they have a right to change things maybe but it puts me off using them
If they can change one thing then they can change others too, and they don't do what they say.
Anyone any experience or thoughts about them?

No issues with many purchases of new lenses, used lenses or new bodies. They have always been excellent.

Kyrsten Stone · 12-29-2016, 02:09 AM

Thanks everyone i will have to keep an eye out for deals. I had to wait till pay day tomorrow but now deals are off so will continue waiting
K

mohb · 12-29-2016, 10:13 AM - **1 Like**

It's nice to see a retailer getting so much praise especially when so much of their business is done on line where it's easy to let standards drop. Their service never seems to drop below exemplary (next day delivery seems to be standard) and enquires by phone or email are always answered promptly.

ukspeedtraps · 12-31-2016, 11:51 AM

They are just exceptional in service and help.. i have been nowhere else since buying Pentax.

Kyrsten Stone · 12-31-2016, 02:45 PM

They put their offer back on so purchased. Will see what delivery like. Item may be out of stock

**JimD** · 01-01-2017, 06:34 AM

I've dealt with SRS, Clifton Cameras and Park Cameras. All are first class from my experiences.

papillon_65 · 01-01-2017, 08:38 AM

I ordered the 60-250mm F4 from them, which had an amazing discount of £400 in their latest sale. Even though it showed out of stock they got one to me within 5 days and honoured the sale price. I've used them plenty of times before and never had any problems, even when I've returned something, they're as good as it gets for me.

pschlute · 01-01-2017, 09:00 AM

Originally posted by Kyrsten Stone

They put their offer back on so purchased. Will see what delivery like. Item may be out of stock

The website tells you if each individual item is in stock or not.

Kyrsten Stone · 01-09-2017, 01:16 PM

Got my item now. Was pretty smooth with no cause for complaint. Needing signature meant had to go to a local post office to collect but no problem. Just got to catch the deals when they on

**Kerrowdown** · 01-09-2017, 01:48 PM - **1 Like**

Originally posted by Kyrsten Stone

Got my item now

Enjoy that new kit now your hands on.

**BigMackCam** · 01-09-2017, 02:17 PM - **1 Like**

Originally posted by Kyrsten Stone

Got my item now. Was pretty smooth with no cause for complaint. Needing signature meant had to go to a local post office to collect but no problem. Just got to catch the deals when they on

Great news, Kyrsten. The signature thing can be a pain, I know... but it's protection for you and the supplier

Enjoy your new purchases...

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12-28-2016, 02:23 PM	#16
JohnX Pentaxian Join Date: Jul 2009 Location: London Posts: 1,116	OP. I too am a happy SRS customer. Drop an email to Chris at SRS; he's the owner. If you're unhappy he'll want to know and put things right.

12-28-2016, 02:27 PM	#17
HippyHippo Site Supporter Join Date: Mar 2012 Location: Derby Posts: 98	Always had excellent service from the team at SRS. A new Tamron lens I once purchased was found to have a fault. No fuss, no drama, SRS exchanged it straight away for another one.

12-28-2016, 02:52 PM	#18
BigMackCam Digitiser of Film Join Date: Mar 2010 Location: North East of England Posts: 20,670	I've bought around half of my Pentax and Pentax-compatible equipment from SRS (and that's a fair bit of kit ). I've never had anything but excellent service from them, including after-care twice when products were suspected to be faulty. If they have the item I'm after at a price I'm happy with, they're my first choice.

12-28-2016, 02:58 PM	#19
Mike.P® Veteran Member Join Date: Mar 2008 Location: New Milton, Hampshire, UK Photos: Gallery \| Albums Posts: 2,154	3 bodies and multiple lenses from SRS with no problems whatsoever. Only time I have bought a Pentax body elsewhere it had problems and I had no end of troubles getting it fixed.

12-28-2016, 03:10 PM	#20
W412ren Loyal Site Supporter Join Date: Jul 2011 Location: Fareham, Hampshire Photos: Albums Posts: 570	Originally posted by Kyrsten Stone I have noticed that there are good deals advertised on srs Microsystems but I'm a little concerned. From the info on the website they sound quite good and reliable BUT Several reviews say they aren't any good and they have in the last few days been selling several items at a good price, with the info available until 31st Dec 2016 They have now cancelled these deals, so essentially they lied. I know they have a right to change things maybe but it puts me off using them If they can change one thing then they can change others too, and they don't do what they say. Anyone any experience or thoughts about them? No issues with many purchases of new lenses, used lenses or new bodies. They have always been excellent.

12-29-2016, 02:09 AM	#21
Kyrsten Stone New Member Join Date: Nov 2016 Posts: 22 Original Poster	Thanks everyone i will have to keep an eye out for deals. I had to wait till pay day tomorrow but now deals are off so will continue waiting K

12-29-2016, 10:13 AM - 1 Like	#22
mohb Veteran Member Join Date: Feb 2010 Photos: Albums Posts: 1,912	It's nice to see a retailer getting so much praise especially when so much of their business is done on line where it's easy to let standards drop. Their service never seems to drop below exemplary (next day delivery seems to be standard) and enquires by phone or email are always answered promptly.

12-31-2016, 11:51 AM	#23
ukspeedtraps Forum Member Join Date: Mar 2016 Location: Midlands Posts: 51	They are just exceptional in service and help.. i have been nowhere else since buying Pentax.

12-31-2016, 02:45 PM	#24
Kyrsten Stone New Member Join Date: Nov 2016 Posts: 22 Original Poster	They put their offer back on so purchased. Will see what delivery like. Item may be out of stock

01-01-2017, 06:34 AM	#25
JimD Site Supporter Join Date: Feb 2011 Location: Newport, South Wales Posts: 187	I've dealt with SRS, Clifton Cameras and Park Cameras. All are first class from my experiences.

01-01-2017, 08:38 AM	#26
papillon_65 Forum Member Join Date: Jan 2011 Location: Land of the password Posts: 83	I ordered the 60-250mm F4 from them, which had an amazing discount of £400 in their latest sale. Even though it showed out of stock they got one to me within 5 days and honoured the sale price. I've used them plenty of times before and never had any problems, even when I've returned something, they're as good as it gets for me.

01-01-2017, 09:00 AM	#27
pschlute Moderator Loyal Site Supporter Join Date: Mar 2007 Location: Surrey, UK Photos: Gallery Posts: 8,198	Originally posted by Kyrsten Stone They put their offer back on so purchased. Will see what delivery like. Item may be out of stock The website tells you if each individual item is in stock or not.

01-09-2017, 01:16 PM	#28
Kyrsten Stone New Member Join Date: Nov 2016 Posts: 22 Original Poster	Got my item now. Was pretty smooth with no cause for complaint. Needing signature meant had to go to a local post office to collect but no problem. Just got to catch the deals when they on

01-09-2017, 01:48 PM - 1 Like	#29
Kerrowdown PEG Moderator Join Date: Aug 2008 Location: Highlands of Scotland... "Hold Infinity in the palm of your hand" - William Blake Photos: Gallery Posts: 57,816	Originally posted by Kyrsten Stone Got my item now Enjoy that new kit now your hands on.

01-09-2017, 02:17 PM - 1 Like	#30
BigMackCam Digitiser of Film Join Date: Mar 2010 Location: North East of England Posts: 20,670	Originally posted by Kyrsten Stone Got my item now. Was pretty smooth with no cause for complaint. Needing signature meant had to go to a local post office to collect but no problem. Just got to catch the deals when they on Great news, Kyrsten. The signature thing can be a pain, I know... but it's protection for you and the supplier Enjoy your new purchases...