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01-02-2017, 12:05 PM   #1
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Is the dealer locator complete? Is an authorized US dealer?

Hi Ricoh/PENTAX representative, two questions. I would have added my comments to DeadJohn's earlier thread but I cannot.

1. Is the new dealer locator complete in that if a retailer is not listed there, it's not an authorized one?

You wrote
QuoteOriginally posted by BigRed Quote
When the search tool is complete customers will be able search for a local dealer in their area. The upgrade will be complete soon.
but no Ricoh/PENTAX representative announced that the dealer locator upgrade was complete since then.
I hope that it's still in development, as some important retailers (to me) are not on the list, which leads to the next question.

2. Is an authorized dealer of Ricoh/PENTAX products in USA?
It's not on the dealer locator as of Jan/02/2017 11:00AM Pacific. is an authorized US dealer of Canon, Nikon, Sony, Olympus, Panasonic and Fuji products. When I buy things from I don't usually worry if it's an authorized dealer, because most of the time it is. There seem to be some exceptions, and if Ricoh/PENTAX is one of them I understand your decision, I just want to hear a definitive statement.

Thank you for spending time on this!


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