Updating K3ii - blank screen

MSF · 01-07-2017, 10:05 AM

Hi, I bought the K3ii about a month ago and am just updating the firmware for the first time. The screen showed "Loading Now" and the next time I looked at it a few minutes later the screen had gone black and there is nothing to tell me how the update is progressing. It has been about 15 minutes now. How long should I wait before I can safely assume that the update is complete and switch the camera off? Thanks for your help.

Adam · 01-07-2017, 10:27 AM

Just go ahead and cycle the power switch. It's likely that you missed the "complete" message and then the camera simply shut itself off. Normally updates only take around 30 seconds to complete

UMC · 01-07-2017, 10:27 AM

The update process takes safely less than 5 minutes - since you posted this question 19 minutes ago I would say, your camera is either already bricked by now or just waiting for a power-cycle.

Disclaimer: The above mentioned statement is my personal experience, I take no responsibility for consequences arising from carrying out my advice....

MSF · 01-07-2017, 11:02 AM

Originally posted by Adam

Just go ahead and cycle the power switch. It's likely that you missed the "complete" message and then the camera simply shut itself off. Normally updates only take around 30 seconds to complete

Thanks to both of you for replying, I'm going to switch it off now.

**csa** · 01-07-2017, 11:15 AM

So, let us know if the camera is ok.

E-man · 01-07-2017, 12:07 PM - **1 Like**

Giving me PTSD flashbacks to when I bricked my *ist DL on a firmware update a few years ago. I've successfully updated four other cameras since then but it makes me nervous as hell every time I do it. Fresh or fully charged batteries are an absolute 'must'.

C_Jones · 01-07-2017, 02:01 PM

You can check your firmware version to see if you processed the update, which sounds like you did.

**Ex Finn.** · 01-07-2017, 04:23 PM

Originally posted by E-man

Giving me PTSD flashbacks to when I bricked my *ist DL on a firmware update a few years ago. I've successfully updated four other cameras since then but it makes me nervous as hell every time I do it. Fresh or fully charged batteries are an absolute 'must'.

Same here. Hosed my K7 once...

MSF · 01-08-2017, 03:16 AM - **2 Likes**

Hi, Yes, I switched the camera off and checked the firmware and it has updated successfully.and is working normally. Thank you all for your help and concern. In a few months I am leaving on a three month hiking trip so I need everything to be ready and working perfectly, if the camera had been damaged it would have been a disaster!

01-07-2017, 10:05 AM	#1
MSF New Member Join Date: Jan 2017 Location: Envigado Posts: 8	Updating K3ii - blank screen Hi, I bought the K3ii about a month ago and am just updating the firmware for the first time. The screen showed "Loading Now" and the next time I looked at it a few minutes later the screen had gone black and there is nothing to tell me how the update is progressing. It has been about 15 minutes now. How long should I wait before I can safely assume that the update is complete and switch the camera off? Thanks for your help.

01-07-2017, 10:27 AM	#2
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,595	Just go ahead and cycle the power switch. It's likely that you missed the "complete" message and then the camera simply shut itself off. Normally updates only take around 30 seconds to complete Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

01-08-2017, 03:16 AM - 2 Likes	#9
MSF New Member Join Date: Jan 2017 Location: Envigado Posts: 8 Original Poster	Done + Dusted Hi, Yes, I switched the camera off and checked the firmware and it has updated successfully.and is working normally. Thank you all for your help and concern. In a few months I am leaving on a three month hiking trip so I need everything to be ready and working perfectly, if the camera had been damaged it would have been a disaster!

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01-07-2017, 10:27 AM	#3
UMC Senior Member Join Date: Dec 2012 Location: Vienna Photos: Gallery Posts: 205	The update process takes safely less than 5 minutes - since you posted this question 19 minutes ago I would say, your camera is either already bricked by now or just waiting for a power-cycle. Disclaimer: The above mentioned statement is my personal experience, I take no responsibility for consequences arising from carrying out my advice....

01-07-2017, 11:02 AM	#4
MSF New Member Join Date: Jan 2017 Location: Envigado Posts: 8 Original Poster	Originally posted by Adam Just go ahead and cycle the power switch. It's likely that you missed the "complete" message and then the camera simply shut itself off. Normally updates only take around 30 seconds to complete Thanks to both of you for replying, I'm going to switch it off now.

01-07-2017, 11:15 AM	#5
csa Loyal Site Supporter Join Date: Aug 2014 Location: Montana mountains Posts: 10,133	So, let us know if the camera is ok.

01-07-2017, 12:07 PM - 1 Like	#6
E-man Veteran Member Join Date: Aug 2012 Posts: 678	Giving me PTSD flashbacks to when I bricked my *ist DL on a firmware update a few years ago. I've successfully updated four other cameras since then but it makes me nervous as hell every time I do it. Fresh or fully charged batteries are an absolute 'must'.

01-07-2017, 02:01 PM	#7
C_Jones Pentaxian Join Date: Sep 2012 Location: NY Photos: Gallery \| Albums Posts: 6,084	You can check your firmware version to see if you processed the update, which sounds like you did.

01-07-2017, 04:23 PM	#8
Ex Finn. Site Supporter Join Date: Nov 2007 Location: Southern Maryland. Espoo. Kouvola. Photos: Gallery \| Albums Posts: 7,975	Originally posted by E-man Giving me PTSD flashbacks to when I bricked my *ist DL on a firmware update a few years ago. I've successfully updated four other cameras since then but it makes me nervous as hell every time I do it. Fresh or fully charged batteries are an absolute 'must'. Same here. Hosed my K7 once...