Which lens?
It could be
a) Its too dark
b) The subject is too bland (no contrasts, colours, distinct shapes)
c) The subject is too near. Each lens has a minimum focus distance and if you try to focus on something too close, it won't lock
Finally, it could be something like lens needing AF calibration (many threads about this, and online posts, youtube videos for various brands) or something on the lens (like a fingerprint on the back element). Hopefully its not damage. Check the lens and camera mount for dirt or damage.
Oh, and update the camera firmware to the latest version. Sometimes this can fix hiccups
Edit: One more thing. In Menu you have Focus priority and Shutter priority options. Focus priority own't let you snap the shot until focus is locked. Shutter priority will take the shot when you fully press the shutter button, regardless of AF having been locked or not. Sometimes its a combination of the above three with Focus priority and AF.C. You can change some of these to see if it 'fixes' the issue
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