Registering new equipment.

TerryL · 01-15-2018, 11:05 AM

Hello Folks,
I have a new K-1, 15-30, and 24-70, and would like to register them for warrantee purposes. I looked on the website and couldn't find where to so it. Your help is appreciated.
Terry

**ffking** · 01-15-2018, 11:10 AM

Go to the Ricoh Imaging website, at click on Register - you'll probably have to create a log in etc - but the US site is a bit different to the UK one where I'm registered, so just follow the links, I'd guess

Adam · 01-15-2018, 11:51 AM - **1 Like**

Originally posted by TerryL

Hello Folks,
I have a new K-1, 15-30, and 24-70, and would like to register them for warrantee purposes. I looked on the website and couldn't find where to so it. Your help is appreciated.
Terry

Registration isn't needed/available in the US (except for the 645Z I believe). Just be sure to keep your original receipts. You will get warranty coverage if you purchased from an authorized dealer.

TerryL · 01-15-2018, 11:58 AM

Originally posted by Adam

Registration isn't needed/available in the US (except for the 645Z I believe). Just be sure to keep your original receipts. You will get warranty coverage if you purchased from an authorized dealer.

Thank you both. I did buy from an authorized dealer, and gather up my receipts this morning. I just put them in a safe place. Boy I tell ya, I really love my Pentax equipment. I love this site, too.
Regards,
Terry

awscreo · 01-15-2018, 12:02 PM

Yeah, registration isn't necessary. I had the same question when I bought k-1, the representative on the phone said registration data is just stored somewhere and is not used for warranty purposes. I thought it was a bit odd that Pentax isn't using this for at least marketing to their own customer base. I remember Olympus had a proper profile on the website, where you can register gear that shows up in your profile, and they'd send me customized offers to my emails, I'm guessing based on my gear.

**ffking** · 01-15-2018, 12:14 PM

Registration isn't necessary here either, but it's a good idea to have the serial number registered somewhere in case of loss or theft - they even have a system for uploading a scan of your purchase invoice here. Makes sense to me

**boriscleto** · 01-15-2018, 12:39 PM

Originally posted by awscreo

Yeah, registration isn't necessary. I had the same question when I bought k-1, the representative on the phone said registration data is just stored somewhere and is not used for warranty purposes. I thought it was a bit odd that Pentax isn't using this for at least marketing to their own customer base. I remember Olympus had a proper profile on the website, where you can register gear that shows up in your profile, and they'd send me customized offers to my emails, I'm guessing based on my gear.

Ricoh, marketing?

**aslyfox** · 01-15-2018, 12:47 PM

not the same as what the OP was asking about but I have my cameras and lenses registered with Lenstag.com

Lenstag - Protect your camera equipment, images and help make the world safer for photography on iOS, Android and the web.

" Why should I register my gear before it gets stolen?

The first few hours after a theft are absolutely critical to getting the word out & preventing resale of the stolen gear. If your gear is already registered, then you just have to sign in & flag the items as stolen (and optionally provide additional information).

If you wait until after your gear is stolen, you'll have to add the gear, verify it with something else other than a picture of the serial number and wait a day or two for someone at Lenstag to approve the verification request. By then the gear has probably been pawned or sold and the chances of successful recovery are substantially lower. "

it is a free world wide service

awscreo · 01-15-2018, 02:08 PM

Originally posted by boriscleto

Ricoh, marketing?

This was before I found out that Ricoh marketing budget is smaller than amount of change in my pocket

**Alex645** · 01-15-2018, 10:20 PM

Originally posted by TerryL

Hello Folks,
I have a new K-1, 15-30, and 24-70, and would like to register them for warrantee purposes. I looked on the website and couldn't find where to so it. Your help is appreciated.
Terry

Terry, welcome to the forum and bravo on your new K-1. I concur with what others have already posted, but would like to add that this forum also has a section where you can list your camera and lenses:

Pentax Serial Number Database - PentaxForums.com

You can refer to it if you want to send a question to a forum member with the same gear or to see if something used is marked red to ʻavoidʻ because it was stolen.

**WPRESTO** · 01-16-2018, 07:15 AM

As boriscleto suggested, I've found that registering on line is primarily an invitation to at least weekly advertising delivered to your computer. I registered my Oly OMD 10 and within days I was being encouraged to get a better Oly camera, and more Oly lenses, and Oly flashes, and extra Oly batteries, and Oly cases, and Oly T-shirts, and.... As with charitable organizations that use SnailMail, once their computer has your EMAIL or home address, you're in for life and then some. Not responding goes unnoticed - computers don't get bored or frustrated.

E-man · 01-16-2018, 08:03 AM

Isn't the phrase "Ricoh marketing" an oxymoron?

awscreo · 01-17-2018, 11:47 PM

Originally posted by WPRESTO

As boriscleto suggested, I've found that registering on line is primarily an invitation to at least weekly advertising delivered to your computer. I registered my Oly OMD 10 and within days I was being encouraged to get a better Oly camera, and more Oly lenses, and Oly flashes, and extra Oly batteries, and Oly cases, and Oly T-shirts, and.... As with charitable organizations that use SnailMail, once their computer has your EMAIL or home address, you're in for life and then some. Not responding goes unnoticed - computers don't get bored or frustrated.

Mm, I thought it was illegal not to include an option to unsubscribe to newsletters in US. At least I don't remember anything other than real spam not having an option to opt out

**WPRESTO** · 01-18-2018, 04:47 AM

Originally posted by awscreo

Mm, I thought it was illegal not to include an option to unsubscribe to newsletters in US. At least I don't remember anything other than real spam not having an option to opt out

A justified criticism of my post. It is generally possible to eliminate "ROBO-EMAIL" by clicking on the "unsubscribe" option. Unfortunately, it doesn't work for snailmail. Last week I received an invitation addressed to my mother to have a tour of an assisted living facility, and about a year back another letter addressed to her for a hearing aid. She died in 1996. I snickered at the notion of "assisted living." Innovative company.

awscreo · 01-18-2018, 06:46 AM

Originally posted by WPRESTO

A justified criticism of my post. It is generally possible to eliminate "ROBO-EMAIL" by clicking on the "unsubscribe" option. Unfortunately, it doesn't work for snailmail. Last week I received an invitation addressed to my mother to have a tour of an assisted living facility, and about a year back another letter addressed to her for a hearing aid. She died in 1996. I snickered at the notion of "assisted living." Innovative company.

I see, maybe I just haven't encountered it myself yet.

01-15-2018, 11:05 AM	#1
TerryL Pentaxian Join Date: Jan 2018 Location: Virginia, USA Photos: Albums Posts: 850	Registering new equipment. Hello Folks, I have a new K-1, 15-30, and 24-70, and would like to register them for warrantee purposes. I looked on the website and couldn't find where to so it. Your help is appreciated. Terry

01-15-2018, 11:51 AM - 1 Like	#3
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,608	Originally posted by TerryL Hello Folks, I have a new K-1, 15-30, and 24-70, and would like to register them for warrantee purposes. I looked on the website and couldn't find where to so it. Your help is appreciated. Terry Registration isn't needed/available in the US (except for the 645Z I believe). Just be sure to keep your original receipts. You will get warranty coverage if you purchased from an authorized dealer. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

01-15-2018, 12:47 PM	#8
aslyfox Seeker of Knowledge Join Date: Aug 2016 Location: Topeka, Kansas Photos: Gallery \| Albums Posts: 24,583	not the same as what the OP was asking about but I have my cameras and lenses registered with Lenstag.com Lenstag - Protect your camera equipment, images and help make the world safer for photography on iOS, Android and the web. " Why should I register my gear before it gets stolen? The first few hours after a theft are absolutely critical to getting the word out & preventing resale of the stolen gear. If your gear is already registered, then you just have to sign in & flag the items as stolen (and optionally provide additional information). If you wait until after your gear is stolen, you'll have to add the gear, verify it with something else other than a picture of the serial number and wait a day or two for someone at Lenstag to approve the verification request. By then the gear has probably been pawned or sold and the chances of successful recovery are substantially lower. " it is a free world wide service Last edited by aslyfox; 01-16-2018 at 03:04 AM.

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01-15-2018, 11:10 AM	#2
ffking Site Supporter Join Date: Nov 2015 Location: Old South Wales Posts: 6,039	Go to the Ricoh Imaging website, at click on Register - you'll probably have to create a log in etc - but the US site is a bit different to the UK one where I'm registered, so just follow the links, I'd guess

01-15-2018, 11:58 AM	#4
TerryL Pentaxian Join Date: Jan 2018 Location: Virginia, USA Photos: Albums Posts: 850 Original Poster	Originally posted by Adam Registration isn't needed/available in the US (except for the 645Z I believe). Just be sure to keep your original receipts. You will get warranty coverage if you purchased from an authorized dealer. Thank you both. I did buy from an authorized dealer, and gather up my receipts this morning. I just put them in a safe place. Boy I tell ya, I really love my Pentax equipment. I love this site, too. Regards, Terry

01-15-2018, 12:02 PM	#5
awscreo Veteran Member Join Date: May 2016 Photos: Gallery \| Albums Posts: 2,722	Yeah, registration isn't necessary. I had the same question when I bought k-1, the representative on the phone said registration data is just stored somewhere and is not used for warranty purposes. I thought it was a bit odd that Pentax isn't using this for at least marketing to their own customer base. I remember Olympus had a proper profile on the website, where you can register gear that shows up in your profile, and they'd send me customized offers to my emails, I'm guessing based on my gear.

01-15-2018, 12:14 PM	#6
ffking Site Supporter Join Date: Nov 2015 Location: Old South Wales Posts: 6,039	Registration isn't necessary here either, but it's a good idea to have the serial number registered somewhere in case of loss or theft - they even have a system for uploading a scan of your purchase invoice here. Makes sense to me

01-15-2018, 12:39 PM	#7
boriscleto Loyal Site Supporter Join Date: Dec 2009 Location: North Syracuse, NY Photos: Gallery Posts: 16,477	Originally posted by awscreo Yeah, registration isn't necessary. I had the same question when I bought k-1, the representative on the phone said registration data is just stored somewhere and is not used for warranty purposes. I thought it was a bit odd that Pentax isn't using this for at least marketing to their own customer base. I remember Olympus had a proper profile on the website, where you can register gear that shows up in your profile, and they'd send me customized offers to my emails, I'm guessing based on my gear. Ricoh, marketing?

01-15-2018, 02:08 PM	#9
awscreo Veteran Member Join Date: May 2016 Photos: Gallery \| Albums Posts: 2,722	Originally posted by boriscleto Ricoh, marketing? This was before I found out that Ricoh marketing budget is smaller than amount of change in my pocket

01-15-2018, 10:20 PM	#10
Alex645 Site Supporter Join Date: May 2015 Location: Kaneohe, HI Photos: Albums Posts: 3,527	Originally posted by TerryL Hello Folks, I have a new K-1, 15-30, and 24-70, and would like to register them for warrantee purposes. I looked on the website and couldn't find where to so it. Your help is appreciated. Terry Terry, welcome to the forum and bravo on your new K-1. I concur with what others have already posted, but would like to add that this forum also has a section where you can list your camera and lenses: Pentax Serial Number Database - PentaxForums.com You can refer to it if you want to send a question to a forum member with the same gear or to see if something used is marked red to ʻavoidʻ because it was stolen.

01-16-2018, 07:15 AM	#11
WPRESTO Loyal Site Supporter Join Date: Aug 2010 Location: Massachusetts Photos: Gallery \| Albums Posts: 59,142	As boriscleto suggested, I've found that registering on line is primarily an invitation to at least weekly advertising delivered to your computer. I registered my Oly OMD 10 and within days I was being encouraged to get a better Oly camera, and more Oly lenses, and Oly flashes, and extra Oly batteries, and Oly cases, and Oly T-shirts, and.... As with charitable organizations that use SnailMail, once their computer has your EMAIL or home address, you're in for life and then some. Not responding goes unnoticed - computers don't get bored or frustrated.

01-16-2018, 08:03 AM	#12
E-man Veteran Member Join Date: Aug 2012 Posts: 678	Isn't the phrase "Ricoh marketing" an oxymoron?

01-17-2018, 11:47 PM	#13
awscreo Veteran Member Join Date: May 2016 Photos: Gallery \| Albums Posts: 2,722	Originally posted by WPRESTO As boriscleto suggested, I've found that registering on line is primarily an invitation to at least weekly advertising delivered to your computer. I registered my Oly OMD 10 and within days I was being encouraged to get a better Oly camera, and more Oly lenses, and Oly flashes, and extra Oly batteries, and Oly cases, and Oly T-shirts, and.... As with charitable organizations that use SnailMail, once their computer has your EMAIL or home address, you're in for life and then some. Not responding goes unnoticed - computers don't get bored or frustrated. Mm, I thought it was illegal not to include an option to unsubscribe to newsletters in US. At least I don't remember anything other than real spam not having an option to opt out

01-18-2018, 04:47 AM	#14
WPRESTO Loyal Site Supporter Join Date: Aug 2010 Location: Massachusetts Photos: Gallery \| Albums Posts: 59,142	Originally posted by awscreo Mm, I thought it was illegal not to include an option to unsubscribe to newsletters in US. At least I don't remember anything other than real spam not having an option to opt out A justified criticism of my post. It is generally possible to eliminate "ROBO-EMAIL" by clicking on the "unsubscribe" option. Unfortunately, it doesn't work for snailmail. Last week I received an invitation addressed to my mother to have a tour of an assisted living facility, and about a year back another letter addressed to her for a hearing aid. She died in 1996. I snickered at the notion of "assisted living." Innovative company.

01-18-2018, 06:46 AM	#15
awscreo Veteran Member Join Date: May 2016 Photos: Gallery \| Albums Posts: 2,722	Originally posted by WPRESTO A justified criticism of my post. It is generally possible to eliminate "ROBO-EMAIL" by clicking on the "unsubscribe" option. Unfortunately, it doesn't work for snailmail. Last week I received an invitation addressed to my mother to have a tour of an assisted living facility, and about a year back another letter addressed to her for a hearing aid. She died in 1996. I snickered at the notion of "assisted living." Innovative company. I see, maybe I just haven't encountered it myself yet.