Originally posted by lucero Thanks for the suggestions. When I saw what happened to my K50 when I got it back I was devastated all over again. I’m waiting to see if FEDEX will honor my insurance claim. The camera is complete junk now. It would probably take $300 or more to fix it due to the damage it incurred in shipping.
Well, in a way your were lucky because the FEDEX insurance claim might bring you more money than the broken K50 was worth (Hope you didn't tell them you sent it for repair and it was already broken).
Originally posted by lucero I really regret sending it to the place in CA. He claims it arrived in that condition. I KNOW it wasn’t in that condition when I packed it.
If the camera was packed well, nothing usually can happen if not a car, a tank or whatever rolls over the parcel.
I am astonished how people pack things into a parcel, particular sensitive electric equipment such as a DSLR or lenses.
In Europe any device has be protected well enough so that when a parcel falls from 80cm height nothing can happen. It used to be by law
that one would have to have 15cm bubblewrap protection on all sides but this seems to be past now.
Originally posted by lucero I talked to two friends who have Canons and I’m going to get a Canon. I used a K1000 so I was pretty loyal to Pentax until this. I gave away my lenses a year after I got the K50 because I really couldn’t get the hang of using them on the DSLR. So I just have one Pentax lens and I’d rather quit while I’m ahead and not put more money into this brand. The lack of customer support and inability to find parts in the USA is a problem that I don’t want to deal with.
Any Canon- Nikon- Sony- and all the otherbrand users will usually tell you to buy the brand they use. Usually people "want to like their product".
Canon would be the last brand I'd buy. If, then a Nikon. But only if I'd be into taking photos of sports or similar. Otherwise, if I'd have to start from scratch I would go again for Pentax. Best quality-cost relation and ... what I love: The possibility to use a lot of vintage (but great) lenses.
You are sure you have a real lack of customer support in USA?
Which parts are impossible to be found in USA?