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02-07-2020, 09:04 AM   #1
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k1 computer connection troubleshooting

Hi
I try to connect my K1ii to my macbook ( mac os mojave) but it is not recognised by the computer. tried both options (msc or ptp) with no success
tried to install digital camera utility but i get the error: "the installer encountered an error that caused the instalation to fail...)
I tried to install the downloaded updated version 5.8.5 but get this error: "cannot to find old version that is valid target of upgrading. installation is cancelled"

any suggestions?
thanks

02-07-2020, 09:39 AM   #2
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You don't need the DCU to connect to your camera. There are ways to getting around the old version check on the Mac that have been posted elsewhere.

I would try a different cable and/or port on the Mac first.

Does the Macbook have card reader slots? Transfers direct from the card are much faster.
02-07-2020, 09:51 AM   #3
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Also check for firmware updates to the camera.

Kirk B.
02-07-2020, 10:30 AM   #4
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QuoteOriginally posted by avichais Quote
I try to connect my K1ii to my macbook ( mac os mojave) but it is not recognised by the computer.
Camera off until connected and then not detected as removable storage device when camera is turned on? It may be the card is bad or not formatted. Do an in-camera format, confirm msc mode for USB, and try again. Your Mac OS version should be fine to mount the camera as a USB drive.


Steve


Last edited by stevebrot; 02-07-2020 at 10:37 AM.
02-07-2020, 03:16 PM - 1 Like   #5
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To install without previous version:
DCU 5.51 - Mac install with no previous version - PentaxForums.com
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