Forgot Password
Pentax Camera Forums Home
 

Reply
Show Printable Version Search this Thread
11-23-2020, 01:38 PM   #16
Loyal Site Supporter
Loyal Site Supporter
blackcloudbrew's Avatar

Join Date: Mar 2009
Location: Cotati, California USA
Photos: Gallery | Albums
Posts: 4,335
Original Poster
So...small update on this problem. I sent the lens off to Precision mid-September, the repair status on their website showed only..."received." As it's been more than 2 months now, I called their customer service line to get some idea what was going on with the repair.

As has been my experience with a number of repairs through Precision, they really don't do a great job keeping one informed about status or change in status. I've sent lenses for repair and they came back inside 2 weeks and then like now 2+ months go by and the out of the blue the repaired item just shows up. I don't mean to sound negative on Precision but, helping to know what's going on is very helpful for planning.

So, speaking to customer service this morning I finally know what's happening. The repair of the auto focus required sending the lens back to the factory in Japan which - I'm now told - usually takes 3-5 weeks for a turnaround. So based on when it was sent (the end of September), it should be coming back soon. I note that my DFA 150-450 (which separated in 2017 into 2 parts) kinda went the same way (on turnaround time) as it too had to be sent to Japan.

Note: I post this info primarily for others who may have to deal with Precision. I suspect if I'd called them in October, I would have known this info sooner. YMMV

11-24-2020, 04:09 PM   #17
Pentaxian
angerdan's Avatar

Join Date: Feb 2015
Photos: Gallery | Albums
Posts: 1,555
Good luck and pictures with the soon repaired lens!
12-08-2020, 06:16 PM   #18
Loyal Site Supporter
Loyal Site Supporter
blackcloudbrew's Avatar

Join Date: Mar 2009
Location: Cotati, California USA
Photos: Gallery | Albums
Posts: 4,335
Original Poster
QuoteOriginally posted by angerdan Quote
Good luck and pictures with the soon repaired lens!
Thanks, and just got notification that it's fixed and coming home this week. I HOPE it's back in working order. To be continued.
12-10-2020, 01:30 PM   #19
Loyal Site Supporter
Loyal Site Supporter
blackcloudbrew's Avatar

Join Date: Mar 2009
Location: Cotati, California USA
Photos: Gallery | Albums
Posts: 4,335
Original Poster
Ok, just received my 560 from Precision. It works perfectly!

Note that it had to be sent to Japan for repair which they describe as:

A complete repair and return all functions to factory spec.

They also did a auto focus test, check, and recalibration and realignment.
and a General test, check, and repair all functions and systems.

---------------

Did know this long tube of a lens had all that stuff in it but, I'm a happy (albeit poorer) camper now.

Just for the record, this took 3 months. They said it's 5-6 weeks if they have to send it to Japan.


Last edited by blackcloudbrew; 12-10-2020 at 02:07 PM.
12-16-2020, 12:30 AM   #20
Pentaxian




Join Date: Jan 2008
Location: Chennai, India
Photos: Albums
Posts: 469
Good news. This is one fine lens that should be used often.
But, mine does throw a scare once in a while. It wouldn't focus. The focus ring just wouldn't move. Even manual. I'll try remounting it and it will start working. But still one or two minutes of panic :-)
12-16-2020, 12:39 AM   #21
Site Supporter
Site Supporter




Join Date: Jan 2019
Posts: 565
QuoteOriginally posted by siva.ss.kumar Quote
Good news. This is one fine lens that should be used often.
But, mine does throw a scare once in a while. It wouldn't focus. The focus ring just wouldn't move. Even manual. I'll try remounting it and it will start working. But still one or two minutes of panic :-)

Good grief.
This is really a terrifying one to two minutes (photographically speaking)
12-16-2020, 03:26 AM   #22
Pentaxian




Join Date: Jan 2008
Location: Chennai, India
Photos: Albums
Posts: 469
QuoteOriginally posted by termy Quote
Good grief.
This is really a terrifying one to two minutes (photographically speaking)
Tell me about it. I go with idea about photographing birds. And when I suddenly find I can't even manual focus (the ring wouldn't just rotate) in an emergency.
This happened when I went to shoot a Great Hornbill. Luckily unmounting and remounting worked then :-)
I also noticed that one of the SDM pin was bent and I have to keep press it before mounting again.
Overall, the quality control for this expensive is not upto the mark
01-04-2021, 08:01 AM   #23
Pentaxian




Join Date: Jan 2008
Location: Chennai, India
Photos: Albums
Posts: 469
Sad update. The AF failed for good (until it is fixed). Looks like one of the PZ/SDM pin (used for AF, I think) just came off. I don't know where it fell off. Hopefully it didn't go inside the camera (K70 which just came back from aperture block failure fix).
Problem with service in India is that shipping this lens is a risky affair. Have to plan to hand carry it to the centre when time permits.

Attached Images
 
Reply

Bookmarks
  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
camera, da, da 560 af, focus, issue, k-1ii, k-3, k-5, pentax help, photography, troubleshooting
Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Has anyone used the pentax DA 560 for sports in FF mode with the pentax k1? dagoban Pentax SLR Lens Discussion 22 10-21-2019 02:44 PM
The dreaded SDM failure topic - Nikon AF motor failure perspective beholder3 Pentax SLR Lens Discussion 21 07-19-2018 10:02 PM
For Sale - Sold: DA 16-50 2.8, PENTAX AF 540FGZ w/ external battery pack, Yongnuo YN 560 III transam879 Sold Items 3 02-26-2015 11:39 PM



All times are GMT -7. The time now is 08:55 PM. | See also: NikonForums.com, CanonForums.com part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
register
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]
Top