Monitor black

kypfer · 09-17-2021, 01:31 AM

Originally posted by just_life_photograph

I was thinking of doing so but now I think I'll wait for the next one

I've found some more symptoms … if when in the "blank screen" fault mode the camera is variously tilted up and down, sided to side, twisted about etc., whilst using the neck strap for security

, occasionally the rear screen will "light up" and be useable, if only for a short period!
It's as though there may be something "loose and flopping about" and making intermittent contact.
I'm familiar enough with modern electronic circuitry to be aware that a traditional "loose connection" is very unlikely, but maybe it's a rotational sensor issue (as used for the electronic levels).
If I can get into the menus for long enough to change things, I'll disable anything I can find that may be relevant and try from there.
I've forwarded these new findings to Ricoh UK, but I've yet to hear anything constructive from them.

kypfer · 09-21-2021, 02:22 AM

Still no reply from Ricoh … but since I disabled the Eye Sensor in menu C4 a few days ago, the "blank screen" symptoms haven't re-occurred.
Early days, but here's hoping

It's not a feature I was aware was activated, let alone that I actively used, so I won't miss it!

kypfer · 09-28-2021, 01:18 AM

Never did hear back from Ricoh UK, but there's a new firmware v1.20 available Latest PENTAX K-3 Mark III Firmware Update : Software Downloads | RICOH IMAGING which may help.

**just_life_photograph** · 09-28-2021, 08:19 AM

Originally posted by kypfer

Never did hear back from Ricoh UK, but there's a new firmware v1.20 available Latest PENTAX K-3 Mark III Firmware Update : Software Downloads | RICOH IMAGING which may help.

You go first �� let me know how it goes!

kypfer · 09-28-2021, 10:39 AM - **1 Like**

Originally posted by just_life_photograph

You go first �� let me know how it goes!

Always good for a laugh

The firmware update installed no problem.
Now … I've got a set of circumstances where the "fault" is replicable. I'd not bothered to fiddle with the various options before, once I got it working as I wanted it I left things alone

In the 'Eye Sensor' setting of menu C4, if Detection Sensitivity is set to anything other than Low, the fault occurs if 'Link Monitor Display' is set on. The 'AE with Eye Sensor' doesn't seem to cause a problem.
By switching into and out of LiveView I'm able to access the menus to change stuff, so that's less of an issue than it first appeared. I'm so unused to using LiveView the concept hadn't occurred to me before!
I'm going to continue with everything set Off, 'cos then it's working just like my other bodies and I'm used to using the Info button to activate/deactivate the rear screen.

MarkJerling · 09-28-2021, 06:30 PM

Good to hear you have found the fault and have found a workaround.

cmohr · 09-28-2021, 07:30 PM

I had a feeling it was something to do with that eye sensor, will look at mine to see what it is set at. Good to hear you got it going.

BAKrueger · 10-29-2021, 03:41 AM

Thank you Kypfer for working that out, I was worried that I broke it in the drizzle yesterday.

kypfer · 10-29-2021, 09:14 AM

Originally posted by BAKrueger

Thank you Kypfer for working that out, I was worried that I broke it in the drizzle yesterday.

Pleased to have been of help

Looks like there might be an issue with some (very few) cameras.
I ended up playing "e-mail ping-pong" between Ricoh UK and their appointed service agent. The first said I needed to speak with the second, the second claimed to be awaiting direction from the first!
I've kept the feature disabled and not had to manage without my camera for however long it would have taken to get the problem fixed

10-29-2021, 03:41 AM	#23
BAKrueger Forum Member Join Date: Mar 2016 Photos: Gallery \| Albums Posts: 66	Thank you Kypfer for working that out, I was worried that I broke it in the drizzle yesterday. Last edited by BAKrueger; 10-29-2021 at 04:18 AM.

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09-17-2021, 01:31 AM	#16
kypfer Pentaxian Join Date: Jan 2018 Location: Jersey C.I. Posts: 3,593	Originally posted by just_life_photograph I was thinking of doing so but now I think I'll wait for the next one I've found some more symptoms … if when in the "blank screen" fault mode the camera is variously tilted up and down, sided to side, twisted about etc., whilst using the neck strap for security , occasionally the rear screen will "light up" and be useable, if only for a short period! It's as though there may be something "loose and flopping about" and making intermittent contact. I'm familiar enough with modern electronic circuitry to be aware that a traditional "loose connection" is very unlikely, but maybe it's a rotational sensor issue (as used for the electronic levels). If I can get into the menus for long enough to change things, I'll disable anything I can find that may be relevant and try from there. I've forwarded these new findings to Ricoh UK, but I've yet to hear anything constructive from them.

09-21-2021, 02:22 AM	#17
kypfer Pentaxian Join Date: Jan 2018 Location: Jersey C.I. Posts: 3,593	Still no reply from Ricoh … but since I disabled the Eye Sensor in menu C4 a few days ago, the "blank screen" symptoms haven't re-occurred. Early days, but here's hoping It's not a feature I was aware was activated, let alone that I actively used, so I won't miss it!

09-28-2021, 01:18 AM	#18
kypfer Pentaxian Join Date: Jan 2018 Location: Jersey C.I. Posts: 3,593	Never did hear back from Ricoh UK, but there's a new firmware v1.20 available Latest PENTAX K-3 Mark III Firmware Update : Software Downloads \| RICOH IMAGING which may help.

09-28-2021, 08:19 AM	#19
just_life_photograph Site Supporter Join Date: Jan 2016 Location: Arizona Photos: Gallery Posts: 515 Original Poster	Originally posted by kypfer Never did hear back from Ricoh UK, but there's a new firmware v1.20 available Latest PENTAX K-3 Mark III Firmware Update : Software Downloads \| RICOH IMAGING which may help. You go first �� let me know how it goes!

09-28-2021, 10:39 AM - 1 Like	#20
kypfer Pentaxian Join Date: Jan 2018 Location: Jersey C.I. Posts: 3,593	Originally posted by just_life_photograph You go first �� let me know how it goes! Always good for a laugh The firmware update installed no problem. Now … I've got a set of circumstances where the "fault" is replicable. I'd not bothered to fiddle with the various options before, once I got it working as I wanted it I left things alone In the 'Eye Sensor' setting of menu C4, if Detection Sensitivity is set to anything other than Low, the fault occurs if 'Link Monitor Display' is set on. The 'AE with Eye Sensor' doesn't seem to cause a problem. By switching into and out of LiveView I'm able to access the menus to change stuff, so that's less of an issue than it first appeared. I'm so unused to using LiveView the concept hadn't occurred to me before! I'm going to continue with everything set Off, 'cos then it's working just like my other bodies and I'm used to using the Info button to activate/deactivate the rear screen.

09-28-2021, 06:30 PM	#21
MarkJerling Moderator Site Supporter Join Date: May 2012 Location: Wairarapa, New Zealand Photos: Gallery \| Albums Posts: 20,406	Good to hear you have found the fault and have found a workaround.

09-28-2021, 07:30 PM	#22
cmohr Pentaxian Join Date: Apr 2011 Location: Brisbane. Australia Photos: Gallery Posts: 1,824	I had a feeling it was something to do with that eye sensor, will look at mine to see what it is set at. Good to hear you got it going.

10-29-2021, 09:14 AM	#24
kypfer Pentaxian Join Date: Jan 2018 Location: Jersey C.I. Posts: 3,593	Originally posted by BAKrueger Thank you Kypfer for working that out, I was worried that I broke it in the drizzle yesterday. Pleased to have been of help Looks like there might be an issue with some (very few) cameras. I ended up playing "e-mail ping-pong" between Ricoh UK and their appointed service agent. The first said I needed to speak with the second, the second claimed to be awaiting direction from the first! I've kept the feature disabled and not had to manage without my camera for however long it would have taken to get the problem fixed