[just_life_photograph]

The monitor on my K3 III is black. I cannot view images nor can I view the menu or info. I can see everything when I turn it on live view. It's gotta be a setting but I'm at a loss. Help please!!

[Bob 256]

If it's like the K-1, you have options in the info menu. Hitting the info button twice will bring up screen options and for the K-1, it's the third option to the right ("screen off"). If you hit info, your screen should not blank but allow you to see these options. You want the first option to the left and not the third which is probably the cause of your black screen. Not sure if it's the same for the K3 III.

[just_life_photograph]

If it's like the K-1, you have options in the info menu. Hitting the info button twice will bring up screen options and for the K-1, it's the third option to the right ("screen off"). If you hit info, your screen should not blank but allow you to see these options. You want the first option to the left and not the third which is probably the cause of your black screen. Not sure if it's the same for the K3 III.

no luck with that, but thank you

[UncleVanya]

If it's like the K-1, you have options in the info menu. Hitting the info button twice will bring up screen options and for the K-1, it's the third option to the right ("screen off"). If you hit info, your screen should not blank but allow you to see these options. You want the first option to the left and not the third which is probably the cause of your black screen. Not sure if it's the same for the K3 III.

I thought even when the screen is off the menu would come on and light up.

[luftfluss]

The monitor on my K3 III is black. I cannot view images nor can I view the menu or info. I can see everything when I turn it on live view. It's gotta be a setting but I'm at a loss. Help please!!

So from Live View you can enter the Menu system? If so, have you done a Reset?

[cmohr]

Just a quick thought, there is nothing covering the proximity sensor just under the OVF is there????

[kypfer]

The monitor on my K3 III is black. I cannot view images nor can I view the menu or info. I can see everything when I turn it on live view. It's gotta be a setting but I'm at a loss. Help please!!

My K-3iii has got the same problem, albeit intermittently.
It happens most days, but not every day, and not all day on any specific day!
There's even been days of several hundred exposures with no issue at all!
Over a period of time I've managed to replicate the problem with a different SD card, a different battery and with no lens mounted, so the fault is definitely in the camera.
I do have the latest firmware installed.
I've got a fault logged with Ricoh in the UK and am waiting for a response from the UK repair agent, who, allegedly, is waiting for a response from Ricoh!
Unless you find a solution to your specific issue, please log a fault with Ricoh. The more instances of this issue that are logged, the better chance we've got of a resolution.

[just_life_photograph]

So from Live View you can enter the Menu system? If so, have you done a Reset?

yes, I did a reset.no luck.

---------- Post added 09-13-21 at 05:31 PM ----------

Just a quick thought, there is nothing covering the proximity sensor just under the OVF is there????

don't think so but I need to translate and check..... 🤪

[just_life_photograph]

So from Live View you can enter the Menu system? If so, have you done a Reset?

yes, no luck

[kypfer]

My K-3iii is definitely faulty this morning!
Here's another set of characteristics … with the "black screen" showing in "normal viewfinder" mode, press the WB or the Drive buttons on the four-way controller and the screen comes up as appropriate.
Press the Info button, stuff changes, press the Menu button the screen goes black again (as expected), press the Menu or Info buttons again … no response.
Still heard nothing from Ricoh … I'll drop them an update with these new findings.

[just_life_photograph]

My K-3iii has got the same problem, albeit intermittently.
It happens most days, but not every day, and not all day on any specific day!
There's even been days of several hundred exposures with no issue at all!
Over a period of time I've managed to replicate the problem with a different SD card, a different battery and with no lens mounted, so the fault is definitely in the camera.
I do have the latest firmware installed.
I've got a fault logged with Ricoh in the UK and am waiting for a response from the UK repair agent, who, allegedly, is waiting for a response from Ricoh!
Unless you find a solution to your specific issue, please log a fault with Ricoh. The more instances of this issue that are logged, the better chance we've got of a resolution.

ok. Thanks for the info. I changed batteries today and it started working fine. I will contact Ricoh US. Thanks again

[kypfer]

ok. Thanks for the info. I changed batteries today and it started working fine. I will contact Ricoh US. Thanks again

Please keep us updated, I'm getting no response other than an initial acknowledgement from Ricoh UK.
Is your camera updated to the latest firmware? In hindsight I don't think this problem happened to me before the latest update, but I can't be sure.
I tried to roll the firmware back, I've got the download files, but it wouldn't do a "backward update".
Pure guesswork … I imagine they're possibly waiting for a firmware update from Japan, but don't want to commit until it's available.

[just_life_photograph]

Please keep us updated, I'm getting no response other than an initial acknowledgement from Ricoh UK.
Is your camera updated to the latest firmware? In hindsight I don't think this problem happened to me before the latest update, but I can't be sure.
I tried to roll the firmware back, I've got the download files, but it wouldn't do a "backward update".
Pure guesswork … I imagine they're possibly waiting for a firmware update from Japan, but don't want to commit until it's available.

no, I don't have the latest firmware.

[kypfer]

no, I don't have the latest firmware.

OK, thanks … at least there's one thing we can eliminate

[just_life_photograph]

OK, thanks … at least there's one thing we can eliminate

I was thinking of doing so but now I think I'll wait for the next one