Image Sync and K 70

**Lajuanmesser** · 02-03-2022, 08:44 AM

I have 2K 70s one connects to my iPhone 12 with no problem. I cannot get the other to connect. The Wi-Fi settings show the camera is connected but in Image Sync app shows off-line.

**UncleVanya** · 02-03-2022, 09:05 AM

Originally posted by Lajuanmesser

I have 2K 70s one connects to my iPhone 12 with no problem. I cannot get the other to connect. The Wi-Fi settings show the camera is connected but in Image Sync app shows off-line.

That’s strange. Have you tried:

1) resetting network settings on the iPhone (step through this including step 7: If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support )

2) going through the settings line by line on the two cameras to see what if anything is different

3) reset to default the camera that isn’t working

That’s all I can suggest at this time.

**mattt** · 02-03-2022, 11:51 AM

My experience (and I've shot with ImageSync a fair bit) there appears to be cellular interference affecting the signal of BT/WiFi. I have found success disabling the Cellular service when i need to connect to my camera(s). I believe the issue is an Apple design flaw not related to ImageSync.

**UncleVanya** · 02-03-2022, 12:01 PM

Originally posted by mattt

My experience (and I've shot with ImageSync a fair bit) there appears to be cellular interference affecting the signal of BT/WiFi. I have found success disabling the Cellular service when i need to connect to my camera(s). I believe the issue is an Apple design flaw not related to ImageSync.

I think that may be related to the setting to use cellular if wifi internet access is not working. See if turning off WiFi Assist helps. On my iPhone I have to disable autoconnect on my main WiFi since I am unable to keep connected to my KP if I do not turn this off. I do not have problems with losing connection or not connecting with the Wifi and Cellular enabled. My Wifi Assist is turned on. (This is with the KP)

02-03-2022, 08:44 AM	#1
Lajuanmesser Site Supporter Join Date: Feb 2022 Posts: 4	Image Sync and K 70 I have 2K 70s one connects to my iPhone 12 with no problem. I cannot get the other to connect. The Wi-Fi settings show the camera is connected but in Image Sync app shows off-line.

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02-03-2022, 09:05 AM	#2
UncleVanya Loyal Site Supporter Join Date: Jul 2014 Photos: Gallery \| Albums Posts: 28,403	Originally posted by Lajuanmesser I have 2K 70s one connects to my iPhone 12 with no problem. I cannot get the other to connect. The Wi-Fi settings show the camera is connected but in Image Sync app shows off-line. That’s strange. Have you tried: 1) resetting network settings on the iPhone (step through this including step 7: If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support ) 2) going through the settings line by line on the two cameras to see what if anything is different 3) reset to default the camera that isn’t working That’s all I can suggest at this time.

02-03-2022, 11:51 AM	#3
mattt Site Supporter Join Date: Feb 2011 Location: Niagara Photos: Gallery \| Albums Posts: 3,907	My experience (and I've shot with ImageSync a fair bit) there appears to be cellular interference affecting the signal of BT/WiFi. I have found success disabling the Cellular service when i need to connect to my camera(s). I believe the issue is an Apple design flaw not related to ImageSync.

02-03-2022, 12:01 PM	#4
UncleVanya Loyal Site Supporter Join Date: Jul 2014 Photos: Gallery \| Albums Posts: 28,403	Originally posted by mattt My experience (and I've shot with ImageSync a fair bit) there appears to be cellular interference affecting the signal of BT/WiFi. I have found success disabling the Cellular service when i need to connect to my camera(s). I believe the issue is an Apple design flaw not related to ImageSync. I think that may be related to the setting to use cellular if wifi internet access is not working. See if turning off WiFi Assist helps. On my iPhone I have to disable autoconnect on my main WiFi since I am unable to keep connected to my KP if I do not turn this off. I do not have problems with losing connection or not connecting with the Wifi and Cellular enabled. My Wifi Assist is turned on. (This is with the KP)