Pentax Utility 4 & XP

MichaelA · 03-14-2010, 12:43 PM

I had a problem like this about a month ago. No matter how many installs & reinstalls of Pentax Utility 4 I tried, it just would not work.
I set a system restore point weekly as a matter of routine. Going back in system restore a couple weeks, i found a point where everything worked!!!
I have no idea what was wrong, but everything works fine now.
It has been working for over a month.
good luck.

Lucas · 06-24-2010, 06:57 PM

I tried that. No luck

DRRobe · 09-24-2010, 03:19 AM

Originally posted by Russell-Evans

Uninstall all Pentax software. Go into C:windows\prefetch, select all, and delete. Reboot. Now install the 4.11 software, inserting the 4.0 CD when asked.

Thank you
Russell
---
Ok, I did that, but now I get Microsoft Visual C++ Runtime Library runtime error - PTXUTL40.EXE abnormal program termination.

Reinstalled and updated runtime libraries but it stil doesn't work. Any suggestions?

Thank you, Robert

**klh** · 09-24-2010, 04:03 AM

Originally posted by DRRobe

Originally posted by Russell-Evans
Uninstall all Pentax software. Go into C:windows\prefetch, select all, and delete. Reboot. Now install the 4.11 software, inserting the 4.0 CD when asked.

Thank you
Russell
---
Ok, I did that, but now I get Microsoft Visual C++ Runtime Library runtime error - PTXUTL40.EXE abnormal program termination.

Reinstalled and updated runtime libraries but it stil doesn't work. Any suggestions?

Thank you, Robert

I had the same error. The fix (credit to Claus) is easy...

https://www.pentaxforums.com/forums/digital-processing-software-printing/8340...tml#post858349

Or to summarize, delete or rename this file...

<Drive>:\Documents and Settings\<Username>\Local Settings\application data\Pentax\Digital Camera Utility 4\CheckInfo.ini

Restart PDCU4.

Russell-Evans · 09-24-2010, 06:33 AM

Originally posted by klh

Or to summarize, delete or rename this file...

<Drive>:\Documents and Settings\<Username>\Local Settings\application data\Pentax\Digital Camera Utility 4\CheckInfo.ini

Restart PDCU4.

You might try emptying the file, then changing the attributes of the file to read only. This might keep DCU4 from ever writing to the file again, in the case where you forget about marking files.

Thank you
Russell

DRRobe · 09-25-2010, 03:43 AM

Originally posted by Russell-Evans

You might try emptying the file, then changing the attributes of the file to read only. This might keep DCU4 from ever writing to the file again, in the case where you forget about marking files.

Thank you
Russell

Thanks, problem solved!

03-14-2010, 12:43 PM	#16
MichaelA New Member Join Date: Feb 2010 Location: East Posts: 8	Pentax Utility 4 & XP I had a problem like this about a month ago. No matter how many installs & reinstalls of Pentax Utility 4 I tried, it just would not work. I set a system restore point weekly as a matter of routine. Going back in system restore a couple weeks, i found a point where everything worked!!! I have no idea what was wrong, but everything works fine now. It has been working for over a month. good luck.

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06-24-2010, 06:57 PM	#17
Lucas Inactive Account Join Date: Jun 2010 Posts: 16	I tried that. No luck

09-24-2010, 03:19 AM	#18
DRRobe New Member Join Date: Sep 2010 Location: Ljubljana Posts: 2	Originally posted by Russell-Evans Uninstall all Pentax software. Go into C:windows\prefetch, select all, and delete. Reboot. Now install the 4.11 software, inserting the 4.0 CD when asked. Thank you Russell --- Ok, I did that, but now I get Microsoft Visual C++ Runtime Library runtime error - PTXUTL40.EXE abnormal program termination. Reinstalled and updated runtime libraries but it stil doesn't work. Any suggestions? Thank you, Robert

09-24-2010, 04:03 AM	#19
klh Loyal Site Supporter Join Date: May 2009 Location: West Lafayette, Indiana, USA Posts: 827	Originally posted by DRRobe Originally posted by Russell-Evans Uninstall all Pentax software. Go into C:windows\prefetch, select all, and delete. Reboot. Now install the 4.11 software, inserting the 4.0 CD when asked. Thank you Russell --- Ok, I did that, but now I get Microsoft Visual C++ Runtime Library runtime error - PTXUTL40.EXE abnormal program termination. Reinstalled and updated runtime libraries but it stil doesn't work. Any suggestions? Thank you, Robert I had the same error. The fix (credit to Claus) is easy... https://www.pentaxforums.com/forums/digital-processing-software-printing/8340...tml#post858349 Or to summarize, delete or rename this file... <Drive>:\Documents and Settings\<Username>\Local Settings\application data\Pentax\Digital Camera Utility 4\CheckInfo.ini Restart PDCU4.

09-24-2010, 06:33 AM	#20
Russell-Evans Veteran Member Join Date: Nov 2007 Posts: 1,553	Originally posted by klh Or to summarize, delete or rename this file... <Drive>:\Documents and Settings\<Username>\Local Settings\application data\Pentax\Digital Camera Utility 4\CheckInfo.ini Restart PDCU4. You might try emptying the file, then changing the attributes of the file to read only. This might keep DCU4 from ever writing to the file again, in the case where you forget about marking files. Thank you Russell

09-25-2010, 03:43 AM	#21
DRRobe New Member Join Date: Sep 2010 Location: Ljubljana Posts: 2	Originally posted by Russell-Evans You might try emptying the file, then changing the attributes of the file to read only. This might keep DCU4 from ever writing to the file again, in the case where you forget about marking files. Thank you Russell Thanks, problem solved!

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