Found my way to this forum because of this question.
Originally posted by Rondec The funny thing is that the first thing I do when I get a new camera is not shake it to see if it rattles.
Well, when you have just bought a new camera for a substantial ammount of money and it sounds like something was unscrewed and sliding 3-4mm back and forth when you tilt the camera from side to side, I would say that the first normal reaction would be to phone support or return the camera. I also know this is mentioned in the manual, but it's not really "in your face" and at least the german translation isn't very clear about what kind of sound it is and when it appears. I also doubt that many users will read the whole manual before they try the camera out in their hands.
I'm surprised there's not a separate note in the box about this as I guess all support groups must have regular calls from worried customers.