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05-10-2010, 08:39 AM   #1
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software problem

I recently purchased a Kx, and so far I like the camera. However, I am having problems with the software that came with the camera.

When I try to open the software it gives me an error message which says the software cannot open. I have tried uninstalling the software, and reinstalling it, and I get the same message. I am using XP Professional, and my computer does meet the minimum requirements.

When I first loaded the software, it worked fine. I used it three times before this started. Does anybody know what is going on, and how to fix it?

05-10-2010, 08:45 AM   #2
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Replace it with something that works. In all seriousness, I know that isn't of much help but the supplied software with the Pentax DSLRs is notorious for crashing. There is another thread here about uninstalling and reinstalling. Look at the bottom of the page where you are shown similar subjects. Still though, if you want to go the free route (not assuming you do) download and learn to use the Gimp.

Welcome aboard and good luck.

05-10-2010, 11:02 AM   #3
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I have Pentax v3 which has never not opened, though it hangs up on occasion, and is a bit clunky. Never used the newer v4, so I can't help there.

However, I got Elements v6 awhile back and it was a major improvement in the interface, and had some things (healing brush, easier horizon leveling) that made it much easier and faster to work with RAW files.

I do still use the Pentax software to create an exif database.
05-11-2010, 08:38 AM   #4
k54
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Create a text file and enter the texts below.

@echo off
echo.
echo.
echo.
echo This will take away the file CheckInfo.ini to be able to run the Pentax Digital Camera Utility 4!
echo.
del "C:\Documents and Settings\Your user profile directory\Local Settings\Application Data\Pentax\Digital Camera Utility 4\CheckInfo.ini"
echo.
pause
exit


Note "your user profile directory" is your current user like your name or whatever it is named on your PC or Laptop when you logged on it.


Then rename the text file into a batch file to something like Pentax.bat and run it. It will solve your problem just like mine.

Another method is right click on the file and "run as administrator" be sure that you know your admin password to your PC or Laptop.

If you don't know how to create a batch file, PM me your email and I will send you mine that solved the same problem.


Last edited by k54; 05-11-2010 at 08:45 AM.
05-11-2010, 11:00 AM   #5
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QuoteOriginally posted by k54 Quote
Create a text file and enter the texts below.

@echo off
echo.
echo.
echo.
echo This will take away the file CheckInfo.ini to be able to run the Pentax Digital Camera Utility 4!
echo.
del "C:\Documents and Settings\Your user profile directory\Local Settings\Application Data\Pentax\Digital Camera Utility 4\CheckInfo.ini"
echo.
pause
exit


Note "your user profile directory" is your current user like your name or whatever it is named on your PC or Laptop when you logged on it.


Then rename the text file into a batch file to something like Pentax.bat and run it. It will solve your problem just like mine.

Another method is right click on the file and "run as administrator" be sure that you know your admin password to your PC or Laptop.

If you don't know how to create a batch file, PM me your email and I will send you mine that solved the same problem.

Use this line, instead:

del %homepath%\"Local Settings\Application Data\Pentax\Digital Camera Utility 4\CheckInfo.ini"

%homepath% is an "environment variable" that is set to the currently logged on user's home directory. This will work for any user.
05-12-2010, 04:13 AM   #6
k54
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QuoteOriginally posted by noblepa Quote
Use this line, instead:

del %homepath%\"Local Settings\Application Data\Pentax\Digital Camera Utility 4\CheckInfo.ini"

%homepath% is an "environment variable" that is set to the currently logged on user's home directory. This will work for any user.
It is the same in line 7 of the batch file.

The batch file was created for the user so that the user don't have to remember the line even in CMD or command line every time the problem will recur, the user will just double click on the batch file when needed.

Anyway both will work as it is the same.
05-12-2010, 06:12 AM   #7
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Over here in the land of vikings "free" is a little different than yours ;D

Anyway, Lightroom kicks ass


Socialist as we are we like to share the wealth ..
05-12-2010, 08:31 AM   #8
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Original Poster
Thank you

Thanks for the help. Stupid question; How do I create a "Text File"? or maybe I will just go in through the Admin method. It sounds easier.

05-12-2010, 08:53 AM   #9
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QuoteOriginally posted by Craig Quote
Thanks for the help. Stupid question; How do I create a "Text File"? or maybe I will just go in through the Admin method. It sounds easier.
Windows Notepad. For the batch file, when the "save as" dialog comes up name your file whateveryouwant.bat
Its the .bat at the end that makes it an executable file and not just a text file.

If you don't know where the link to Notepad is, just go to Startmenu>Run and type in notepad.
05-12-2010, 08:55 AM   #10
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Wordpad or notepad or something similar. Save it as a <name>.bat file. Then run it (should be able to do so by double clicking it in explorer).

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