K20D Rain Damage

paulelescoces · 10-13-2010, 12:36 AM

On a positive note... received an email from the Pentax Customer service yesterday to indicate that the European HQ had replied that they would fix the lens under warranty and that the service centre would contact me.

I think this is a very strong positive message from Pentax regarding Weather Resistance... reading through many threads I see that many have great success with the WR abilities of their pentax equipment... seems that although not a standard line in the warranty Pentax are willing to stand behind the WR claims and provide the required service where required in these rare cases.

TomS · 10-13-2010, 01:59 AM

I've only had my K20D for about 18 months, and I have been caught in the rain a number of times, not just light rain neither but real downpours (one of the hassles of the maritime climate). So far the only camera damage has been some light rust on a few screws. The biggest precaution I take when it starts to rain is to keep the camera pointed at the ground, this keeps the water away from the lens mount, I have found the weather sealing to be exceptional and unlike my buddies who have Canon and Nikon I don't have to stay inside when it gets wet or cold.

paulelescoces · 10-22-2010, 12:13 AM

Actually heard yesterday from Pentax that they will replace the lens rather than fix (the service centre said it was not worth fixing)... unfortunately they dont have in stock so I might have a bit of a wait...

Anyway... I see this is a very positive statement from pentax around the quality and support of their WR cameras & lenses.

paulelescoces · 11-07-2010, 01:14 AM

I guess to be the last post on this subject! New lens arrived yesterday in a shiny new box... now to go out and do some shooting

Also, I am very happy with the Pentax Customer service after this... maybe took a while but have shown me that they stand behind the marketing of their products... taking this plus the great new products (K5+Kr... some holes filled in the lens lineup)... have to say it feels good to be a pentaxian.

Frederick · 11-07-2010, 03:19 AM

One never knows when so called seals will fail.I have never trusted them,so as a precaution i have taken a plastic bag with me when the weather is unstable.Weather seals should be relied upon only as backup.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Extension tubes - which ones/can the damage?	R.ticle One	Pentax DSLR Discussion	13	02-03-2014 04:28 PM
Can I damage my camera ?	chromo	Pentax DSLR Discussion	12	04-25-2010 11:14 PM
FA*300mm with damage to the coating?	DanielT74	Pentax SLR Lens Discussion	12	10-09-2009 06:45 PM
Warranty/Damage Protection	JohnnyDop	Photographic Technique	3	12-03-2008 07:32 PM
K20D in the rain.	Tingchaleun	Pentax DSLR Discussion	21	06-10-2008 07:24 AM

10-13-2010, 12:36 AM	#61
paulelescoces Senior Member Join Date: Sep 2009 Location: Switzerland Photos: Gallery \| Albums Posts: 252 Original Poster	On a positive note... received an email from the Pentax Customer service yesterday to indicate that the European HQ had replied that they would fix the lens under warranty and that the service centre would contact me. I think this is a very strong positive message from Pentax regarding Weather Resistance... reading through many threads I see that many have great success with the WR abilities of their pentax equipment... seems that although not a standard line in the warranty Pentax are willing to stand behind the WR claims and provide the required service where required in these rare cases.

10-13-2010, 01:59 AM	#62
TomS Inactive Account Join Date: Aug 2010 Location: New Brunswick Photos: Gallery Posts: 7	I've only had my K20D for about 18 months, and I have been caught in the rain a number of times, not just light rain neither but real downpours (one of the hassles of the maritime climate). So far the only camera damage has been some light rust on a few screws. The biggest precaution I take when it starts to rain is to keep the camera pointed at the ground, this keeps the water away from the lens mount, I have found the weather sealing to be exceptional and unlike my buddies who have Canon and Nikon I don't have to stay inside when it gets wet or cold.

10-22-2010, 12:13 AM	#63
paulelescoces Senior Member Join Date: Sep 2009 Location: Switzerland Photos: Gallery \| Albums Posts: 252 Original Poster	Actually heard yesterday from Pentax that they will replace the lens rather than fix (the service centre said it was not worth fixing)... unfortunately they dont have in stock so I might have a bit of a wait... Anyway... I see this is a very positive statement from pentax around the quality and support of their WR cameras & lenses.

11-07-2010, 01:14 AM	#64
paulelescoces Senior Member Join Date: Sep 2009 Location: Switzerland Photos: Gallery \| Albums Posts: 252 Original Poster	I guess to be the last post on this subject! New lens arrived yesterday in a shiny new box... now to go out and do some shooting Also, I am very happy with the Pentax Customer service after this... maybe took a while but have shown me that they stand behind the marketing of their products... taking this plus the great new products (K5+Kr... some holes filled in the lens lineup)... have to say it feels good to be a pentaxian.

11-07-2010, 03:19 AM	#65
Frederick Inactive Account Join Date: Oct 2010 Location: Mandeville Jamaica W.I. Posts: 24	One never knows when so called seals will fail.I have never trusted them,so as a precaution i have taken a plastic bag with me when the weather is unstable.Weather seals should be relied upon only as backup.

Thread Tools	Search this Thread
	Search this Thread: Advanced Search