Originally posted by onebeachbumm I asked for instructions on getting my K-7 into DeBug mode and they refused to help me
The debug mode is not intended for regular users. It is intended to be used by technicians only.
There are ways to enter debug mode on the K-7 (either use PKtether or use the MODSET file approach) but you should not expect any official to give you advice about this.
Originally posted by onebeachbumm Anyone want some poorly supported Pentax equipment???
Your case really is not an example for poor support.
Anyhow, what do you want to achieve in the service menu?
Do you have a lens that needs more AF adjustment than the camera normally supports?
Unless your other lenses are off into the same direction as well to some extent, I wouldn't use the service menu to address this problem. It would be better to have the lens serviced.
EDIT: I noticed by reading a different post of yours that you needed the debug mode to convert a lens from SDM to screw drive AF. Congrats on getting it done, but you really cannot be mad with Pentax that they did not help you with this 100% unsupported endeavour.