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12-01-2010, 09:40 PM   #16
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Craig66's Avatar

Join Date: Sep 2010
Location: Far South Coast. NSW. Australia
Posts: 82
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Well it seems there is still good customer service out there.

After contacting the Australian Pentax importer about my K20Ds problem. Having sent it to them to be checked. Being a year out of waranty. Thinking this is going to cost an arm and leg. At worst i will have to tell them to send it back as is, if cost were to high.

I just got a email telling me my K20 has been fixed and is on it's way back to me. No mention of any costs to me.

Good on you Pentax Australia. You have slightly restored my faith in people just doing the right thing, for a change. Two thumbs up Pentax.

12-02-2010, 07:00 AM   #17
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Join Date: Oct 2010
Location: Suid Afrika
Posts: 9
As we say here in South Africa: Eish boet, sorry ne!
I know Photoshop has a function to set a fixing tool for all pictures that has the same problem at the same place. Might be a good idea to look into!
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