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12-30-2010, 04:57 PM   #31
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Join Date: Dec 2010
Location: Northeastern Ohio, USA
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Posts: 46
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Wireless is not an option for my set up.

There will be a solution or answer of some sort from Pentax, it will come from a phone call somewhere in beautiful Colorado. When I share it here it will be third party.

My email correspondence refers to Pentax of Japan not releasing information. Cannot get a telephone number for Japan from U.S.A. Pentax phone support because "they only speak in Japanese and unless you know the language ....". Need I say more? (My multilingual friends are entertained by this comment.)

I did not think I would have to shop for support when selecting to stay with Pentax, this was a mistake on my part. No matter how much I am satisfied with my choice - the support is just as important. Turned out to be more important in this purchase.

Did my research when shopping and looked at what I thought was an American Pentax site which appears to have support for the United States which is not at all under control by Japan. There is no statement that one must know Japanese to get technical support which cannot be released by or revealed to United States support representatives.


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