Pentax offers apology for K-5 sensor stains, offers free repair and shipping

orly_andico · 01-26-2011, 07:44 PM

K-5 Sensor Stains | Pentax Support

lavascript · 01-26-2011, 07:46 PM

Up next, K-r tungsten FF??? *fingers crossed*

orly_andico · 01-26-2011, 09:23 PM

Meh. The focus issue under tungsten light has been there forever. I'm not holding my breath...

Pauld · 01-26-2011, 11:16 PM

"for customers in the U.S. only"

What about the people in the rest of the world that bought faulty k-5's?

JeffJS · 01-26-2011, 11:36 PM

Originally posted by Pauld

"for customers in the U.S. only"

What about the people in the rest of the world that bought faulty k-5's?

They might do well to contact Pentax in their home countries.

Digital Cameras and Accessories - Official PENTAX Imaging Web Site

**Douglas_of_Sweden** · 01-27-2011, 01:32 AM

Originally posted by orly_andico

K-5 Sensor Stains | Pentax Support

There is already a thread running on this in the news section.

Class A · 01-27-2011, 02:03 AM

Originally posted by orly_andico

The focus issue under tungsten light has been there forever.

That's not true. The K-7 introduced colour-sensitive AF sensor which corrected for FF under Tungsten lighting. The K-5 issue is a new one. It should correct as well as the K-7 does but in fact does it worse than the K20D which has no colour temperature sensor.

BTW, as Douglas_of_Sweden said, there already was a thread announcing the apology.

And, yes, customers outside the USA need to turn to their country-specific service centres. Pentax Germany, for instance, already invites returns on their website.

01-26-2011, 07:44 PM	#1
orly_andico Forum Member Join Date: Feb 2009 Location: Manila, Philippines Posts: 97	Pentax offers apology for K-5 sensor stains, offers free repair and shipping K-5 Sensor Stains \| Pentax Support

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01-26-2011, 07:46 PM	#2
lavascript Veteran Member Join Date: Jul 2009 Location: Baton Rouge Posts: 390	Up next, K-r tungsten FF??? fingers crossed

01-26-2011, 09:23 PM	#3
orly_andico Forum Member Join Date: Feb 2009 Location: Manila, Philippines Posts: 97 Original Poster	Meh. The focus issue under tungsten light has been there forever. I'm not holding my breath...

01-26-2011, 11:16 PM	#4
Pauld Veteran Member Join Date: Nov 2009 Location: Calgary, Alberta Photos: Gallery \| Albums Posts: 507	"for customers in the U.S. only" What about the people in the rest of the world that bought faulty k-5's?

01-26-2011, 11:36 PM	#5
JeffJS Inactive Account Join Date: Aug 2008 Location: Michigan, USA Photos: Gallery \| Albums Posts: 7,484	Originally posted by Pauld "for customers in the U.S. only" What about the people in the rest of the world that bought faulty k-5's? They might do well to contact Pentax in their home countries. Digital Cameras and Accessories - Official PENTAX Imaging Web Site

01-27-2011, 01:32 AM	#6
Douglas_of_Sweden Site Supporter Join Date: Apr 2008 Location: Stockholm Photos: Gallery Posts: 3,375	Originally posted by orly_andico K-5 Sensor Stains \| Pentax Support There is already a thread running on this in the news section.

01-27-2011, 02:03 AM	#7
Class A Pentaxian Join Date: Aug 2008 Location: Wellington, New Zealand Posts: 10,945	Originally posted by orly_andico The focus issue under tungsten light has been there forever. That's not true. The K-7 introduced colour-sensitive AF sensor which corrected for FF under Tungsten lighting. The K-5 issue is a new one. It should correct as well as the K-7 does but in fact does it worse than the K20D which has no colour temperature sensor. BTW, as Douglas_of_Sweden said, there already was a thread announcing the apology. And, yes, customers outside the USA need to turn to their country-specific service centres. Pentax Germany, for instance, already invites returns on their website.

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