K7 Out of warranty repair question

Ed n Georgia · 02-02-2011, 04:58 PM

Can anyone recommend someone to do an out of warranty repair on a K7?

Nowhere Matt · 02-02-2011, 08:49 PM

Originally posted by Ed n Georgia

Can anyone recommend someone to do an out of warranty repair on a K7?

I think C.R.I.S. does a fine job, myself.

Stafflover · 02-03-2011, 12:48 AM

Doesn't everybody get the same warranty?
I mean the K7 is introduced in may 2009?
If everybody has the normal 2 year warranty there shouldn't be any k7 without warranty?

At least not for a few months?

Ed n Georgia · 02-03-2011, 05:21 AM

Originally posted by Stafflover

Doesn't everybody get the same warranty?
I mean the K7 is introduced in may 2009?
If everybody has the normal 2 year warranty there shouldn't be any k7 without warranty?

At least not for a few months?

Not in the US. Warranty is only one year.

Oscar1 · 02-03-2011, 10:21 AM

I've had warranty repairs done on my K7 @ CRJ repair in Duluth, Ga. They seem to do a good job.

Nowhere Matt · 02-04-2011, 03:26 AM

While once considering buying and diagnosing a broken camera, I got the following reply from C.R.I.S.:

Remove the battery and memory card. Send just the camera with a note describing the problem.
If you purchased the camera new in the last 12 months include a copy of your sales receipt.
Our service department address is:
Pentax Service Department
250 North 54th St.
Chandler, AZ 85226

If your camera is out of warranty, or the repair is not covered under the warranty, we will examine your camera and supply you with a written estimate (this estimate is provided at no charge). Upon approval (and payment in full) of the estimate, we will proceed with the repair. Approvals may be given by phone with a Visa, MasterCard, or Discover. If you decide against the repair estimate, your camera will be returned to you for a $12 shipping and handling charge.

Ed n Georgia · 02-04-2011, 11:25 AM

Thanks for the two referrals.

02-02-2011, 04:58 PM	#1
Ed n Georgia Veteran Member Join Date: Dec 2009 Location: Georgia Posts: 940	K7 Out of warranty repair question Can anyone recommend someone to do an out of warranty repair on a K7?

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02-02-2011, 08:49 PM	#2
Nowhere Matt Veteran Member Join Date: Nov 2007 Location: Nowhere Land Photos: Gallery \| Albums Posts: 2,362	Originally posted by Ed n Georgia Can anyone recommend someone to do an out of warranty repair on a K7? I think C.R.I.S. does a fine job, myself.

02-03-2011, 12:48 AM	#3
Stafflover New Member Join Date: Nov 2010 Posts: 22	Doesn't everybody get the same warranty? I mean the K7 is introduced in may 2009? If everybody has the normal 2 year warranty there shouldn't be any k7 without warranty? At least not for a few months?

02-03-2011, 05:21 AM	#4
Ed n Georgia Veteran Member Join Date: Dec 2009 Location: Georgia Posts: 940 Original Poster	Originally posted by Stafflover Doesn't everybody get the same warranty? I mean the K7 is introduced in may 2009? If everybody has the normal 2 year warranty there shouldn't be any k7 without warranty? At least not for a few months? Not in the US. Warranty is only one year.

02-03-2011, 10:21 AM	#5
Oscar1 Inactive Account Join Date: Oct 2009 Posts: 231	I've had warranty repairs done on my K7 @ CRJ repair in Duluth, Ga. They seem to do a good job.

02-04-2011, 03:26 AM	#6
Nowhere Matt Veteran Member Join Date: Nov 2007 Location: Nowhere Land Photos: Gallery \| Albums Posts: 2,362	While once considering buying and diagnosing a broken camera, I got the following reply from C.R.I.S.: Remove the battery and memory card. Send just the camera with a note describing the problem. If you purchased the camera new in the last 12 months include a copy of your sales receipt. Our service department address is: Pentax Service Department 250 North 54th St. Chandler, AZ 85226 If your camera is out of warranty, or the repair is not covered under the warranty, we will examine your camera and supply you with a written estimate (this estimate is provided at no charge). Upon approval (and payment in full) of the estimate, we will proceed with the repair. Approvals may be given by phone with a Visa, MasterCard, or Discover. If you decide against the repair estimate, your camera will be returned to you for a $12 shipping and handling charge.

02-04-2011, 11:25 AM	#7
Ed n Georgia Veteran Member Join Date: Dec 2009 Location: Georgia Posts: 940 Original Poster	Thanks for the two referrals.