Originally posted by daacon Congrats LaRee and that is what customer service is all about !! And it worked as a little good will on their part means you will be loyal and spread the word. It is amazing how many places just don't get that !
Yep, I like the warm fuzzy feeling I get when I walk into that shop. And now even more so. A true old camera store and I'm pleased that I have it in my city. They are really getting few and far between. They'll be getting more of my business and I'd recommend them to anyone.
Originally posted by Peter Zack Sounds like a great shop and I sorta figured that if you gave them a call since it was very close to the warranty period ending they'd fix you up. Most places will allow about 30 days grace.
It really is a great shop Peter. Thanks for your help. I wasn't hopeful. I figured they have to draw the line somewhere. Although in Canada I believe the warranty is two years so it one year isn't really etched in stone.
The strange thing is when I showed the guy the problem he saw it and I turned the camera back to me and all the numbers were lit again. Turned it a bit again and it disappeared. Seems there might be something what worked loose in there somehow? I guess I'll find out after the holidays.