Forgot Password
Pentax Camera Forums Home

Show Printable Version Search this Thread
11-05-2011, 06:59 AM   #1
New Member

Join Date: Nov 2011
Posts: 3
Camera and lenses need professional cleaning

I recently returned from a trip to southeast Utah. The shooting conditions were dusty. It was impossible to keep my camera (Pentax K20D) and lenses clean. I'm back home and wondering what to do. There's a lot of fine dust inside the body of my camera. I would like to get my camera and lenses professionally cleaned - it's beyond what I can do at home with a cleaning kit. Does anyone have any recommendations?

11-05-2011, 10:14 AM   #2
Site Webmaster
Adam's Avatar

Join Date: Sep 2006
Location: Arizona
Photos: Gallery | Albums
Posts: 43,253
Wrong forum- I'm moving this to the DSLR section.

Adam Webmaster (Site Usage Guide | Site Help | My Photography)'s high server and development costs are user-supported. You can help cover those costs by donating. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

11-05-2011, 10:57 AM   #3
Loyal Site Supporter

Join Date: Jun 2009
Location: Tumbleweed, Arizona
Photos: Gallery | Albums
Posts: 5,107
Good Morning,

Several years ago, I came back from a Navy at sea exercise and both my camera body and lenses needed cleaning - essentially from the stack gas from taking pictures up on Vulture's Roost - on top of the island. Locally, there is really no one for Pentax repair other than CRIS, but I took it to a camera shop with an onsite repair facility for Nikon, Canon, Hass, etc. The repair tech said he could do it - $40 for the body and $10 for the lens. When I came back to pick them up we had a long discussion - he liked Pentax, and really liked my 10-17. So I would do a google search on camera repair to find someplace local and give them a call....

11-05-2011, 12:29 PM   #4
Swift1's Avatar

Join Date: Sep 2009
Location: Oregon
Photos: Gallery | Albums
Posts: 4,003
Where are you located?
I have had some cleaning and repair work done by Advanced Camera in Beaverton, Oregon. They did a great job and their prices seemed fair.

11-07-2011, 10:48 AM   #5
New Member

Join Date: Nov 2011
Posts: 3
Original Poster
Thanks for the info, I'll check it out. I live in Seattle,WA. I took my camera to a local camera vendor with an onsite repair shop and good on-line reviews and was quoted $250 to $300, more than what I am willing to pay to have it cleaned. I also e-mailed Pentax a few days ago and received a reply this morning. Pentax recommends that I send my camera and lenses to their service center in Arizona for a routine cleaning ($80) plus $12 for return shipping and handling. I'll see what Advanced Camera has to say, then make my decision. Thanks again.
11-07-2011, 12:34 PM   #6
Veteran Member
stormtech's Avatar

Join Date: Jan 2011
Location: In the boonies (NW Penna)
Photos: Gallery | Albums
Posts: 5,670
I was thinking of sending my K20D to CRIS (Pentax Arizona) for their clean and check-up, more for preventative maintenance than anything. They list this service on their web page.

If you do end up sending it to them, please let us know the results. I have nowhere local that I can bring my gear to.
01-01-2012, 02:31 PM   #7
New Member

Join Date: Nov 2011
Posts: 3
Original Poster
My K20D was recently repaired at the Pentax Repair Service Center

My camera arrived back from the Pentax Service Center in Chandler, AZ a couple of days ago and I took it out for the first time yesterday. Everything worked perfectly and best of all, the sensor was absolutely dust free. I paid $112 (including a $12 return shipping fee) for the Service Center to inspect, disassemble and clean the camera, including the sensor; replace the bottom cover which had a 1" crack; replace the torn hot shoe FPC; and repair the flash FPC and mode dial. I wasn't aware of the damage to the bottom cover but it didn't surprise me: On one of the hikes in Utah, I couldn't make it across a face of a cliff with my camera and backpack, so I wrapped my camera inside my jacket the best that I could, placed my camera and jacket inside my backpack, and dropped my backpack from the top of a cliff to the ground below. I'm glad that I sent my camera to the Service Center and not a local camera shop because the Service Center had the replacement parts on hand and were able to do the work at a reasonable cost. I would definitely recommend the Pentax Service Center in Chandler, AZ to other Pentax camera owners.

  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
camera, camera and lenses, dslr, home, lenses, photography
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
Camera cleaning inside Ducks Pentax DSLR Discussion 14 01-04-2016 03:09 PM
Camera Cleaning service thegerb50 Troubleshooting and Beginner Help 6 09-27-2011 08:09 PM
Camera Cleaning thrillerb Troubleshooting and Beginner Help 10 04-13-2010 08:34 AM
Itís Official, the K20D IS a Professional Camera! iCrop Photographic Technique 40 05-21-2009 03:33 PM
For Sale - Sold: Spring Cleaning! Gobs of stuff: 4 lenses, hoya filter, sdhc 4 gig, 35mm camera GatorPentax Sold Items 11 02-12-2008 10:41 PM

All times are GMT -7. The time now is 10:35 PM. | See also:, part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]