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12-08-2011, 11:15 AM   #1
Junior Member

Join Date: Aug 2011
Location: Tennessee
Posts: 44
Pentax offical presence on this forum?

Does anyone here know if Pentax or Ricoh have any Presence (offical or non official)on this forum. I hear a LOT of customer feedback here and I was wondering if they are listening to what is said here. It seems like a waste for them not to as a lot of companies pay a lot of money just to hear what their customers think. Just wondering.

12-08-2011, 11:23 AM   #2
ducdao's Avatar

Join Date: Dec 2009
Location: Montreal/Vermont
Posts: 2,160
It might not official but I'm pretty sure they have what the industry called "social media specialist" monitoring all forums/blogs/social media, etc.

There are firms that are specializing in providing such services as well. They provide several social metrics such as "market sentiment", "social trends", etc... I used to run one of those companies
12-08-2011, 11:33 AM   #3
Raffwal's Avatar

Join Date: Oct 2010
Location: 6457' North
Posts: 806
John C (Carlson?) of Pentax USA is a member

View Profile: JCPentax -

I assume Ned Bunnel (Pentax USA President) reads the forum as well, but I don't know if he's a member.
12-08-2011, 10:55 PM   #4
reeftool's Avatar

Join Date: Dec 2007
Location: Upstate New York
Photos: Gallery | Albums
Posts: 8,155
Ned Bunnel has mentioned the Pentax Forum in his blog so he does check in from time to time.


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