I got a little sleep, and am less frustrated, and intend to wipe all work from the computer, and start with new down loads. But… I said something, that in retrospect could be misunderstood. My comment was, "The learning curve is not steep, the teaching curve is flat." I hope that no one here thinks that I was referring to all of you, generous, talented pioneers that have helped me. I was referring to Pentax, (and most conglomerates,) and the current attitudes they have towards their customers. PENTAX... 1) Do not rename stuff and then act like you invented it! It is software, not firmware. (About that Initial Power-Up Actuation Valve, IPAV, on your new car (that cost you an extra $1200.) We used to call it a choke. ) 2) Make the download easier. I know making it difficult and cryptic, insures you'll not be replaced, but I can recall a time when doing a good job insured you would not be replaced. Fix the computer glitch, don't market it as a feature. (I'm not up to speed with the newer computers, but I started out punching holes in cards. And as a student in the 80's, I wrote Thermodynamics programs for the Mechanical Engineering Department at the University of Wisconsin.) 3) Get somebody to answer the dang phone! Why are your customer service hours like that of a Banker's? You are not in the banking industry. Most people need help with their cameras when they try to use them. Most people use them after work and on weekends. Duh? (In order for a business to be successful these days, you only need three windows. One that takes your money. One that delivers your product. And one that services your product. And under no circumstances should all three windows be open at the same time. It's the closed one's fault. Not convinced? Try buying a Pentax. It's so easy a pigeon could do it. I could get you 30 cameras in the next 30 minutes. But try to ask a factory rep a question about a product you've already paid for, and the response could take days. And don't count on it being correct.) Now that I feel better, I'm going to start downloading the necessary files. And if it doesn't work, I'll relate the same sentiments to the computer people. Thanks to all, I hope next communiqué is one of celebration., as I have too much ground to cover Kurt PS. Just got a Wollensak RAPTAR 135mm f/4.5, and a Rodenstock-OMEGAR 75mm f/1.45 to go with the Schneider - Kreuznach COMPONON 80mm f/1.56. I don't know anything about them, but they cost less than the shipping, and I'll try these copy lenses as Macros for coin shoots. But first I need to build a better copy stand. Oh, wait, I still got to get Mom out of jail.
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