We went to the Pasadena, California, Rose Bowl Flea market this past weekend. Other than having a bunch of good deals for just about everything under the sun, it's also a great photo opportunity place. But my thread is not about the photo opportunity this time. Sammy's camera have a store in Pasadena. We went there and unless I would get an official apology from the owners, I will never go back there and will let the world know how I was treated. Someone wise said: If a client is satisfied, he will probably tell 20 to 30 other people about your service, If a client is disatisfied, he will tell the world. Here's what happened.
After our late lunch, we went to Sammy’s camera, downtown Pasadena. I have to be frank with you all; I was very disappointed with the attitude of the sales people behind the counter. Most were rude with all customers, and there is absolutely no reason for that. Still, I waited for my turn to get insulted. I had my K10D with me and I asked if I could try a DA 10-17mm and a DA 12-24mm. He was quick to tell me that they didn’t stock them. He said he could try to order one for me but the market for Pentax is not big enough, hence the reason they do not stock them. They mostly sell to Professional Photographers and stock mostly Nikon and Canon. I guess if you don’t carry but a few Pentax lenses, it would be pretty hard to be successful at selling Pentax lenses. I cannot imagine B & H Photo treating their customers that way. Yes, I could have ordered a lens from them, but I can do that through a friendlier place and for less at: B & H Photo . If all of those sales people are so good and professional, they wouldn’t be working at a camera store, they would be out in the world making money from photography. If they don’t want my business, someone else will.
Anyone else had bad experience with Sammy's camera store(s)?
I don't get mad, but I do get offended by that kind of condescending attitude.
I will get over it.
Yvon Bourque
Come visit...
Pentax dslrs
Last edited by ebooks4pentax; 01-16-2008 at 06:12 PM.