Sad - The Dell discount deal

Kitanis · 01-05-2007, 05:09 AM

Well Last night I checked the Dell account to see if my K10D that I ordered from Dell under the discount program from Mid December has shipped. It read a ship date of 1/4/07. It stated not yet shipped.

This morning I check again and the ship date is now 1/11/07. A Month wait for a discount? I think I sort of been had.

going to decide soon if I want to continue the order. Its the principle of the thing.

Photodan · 01-05-2007, 05:22 AM

Come on now, don't give up yet.

There's a long thread over on Phil's site with a lot of hand-wringing and teeth-gnashing. The Dell website indicated a wait when we ordered back in mid-December so we knew they had no K10s at the time.

They obviously haven't gotten a shipment yet or those cameras would be on their way to us right now. I never dealt with these people but I don't really see anything unethical so far (other than a failure to keep us advised).

Give them one more week and, if it changes again on 1-11, cancel the order.

I have to admit I was more than a little surprised when I finally went to Resellerratings.com and saw Dell's poor showing. I had previously considered them to be a quality outfit but there's a lot of dissatisfaction there.

Oh well, they don't hit your credit card until the item is shipped so.........

Dan

Edvinas · 01-05-2007, 05:24 AM

Originally posted by Kitanis

This morning I check again and the ship date is now 1/11/07. A Month wait for a discount? I think I sort of been had.

Do not forget that this is international forum and only americans use this weird date format. Everyone else read it as 1st of November, 2007

roentarre · 01-05-2007, 05:33 AM

Edvinas, it is alright. We know it is american way of writing the date... Since blockbuster movies are all based in American setting with American actors/actress anyway.

To kitanis, stick with the same plan. k10d is worth waiting. Since you already waited for so long, just stick to the plan

Photodan · 01-05-2007, 06:08 AM

Originally posted by Edvinas

Do not forget that this is international forum and only americans use this weird date format. Everyone else read it as 1st of November, 2007

Edvinas,

Are you serious? I assume you're joking - right?

Dan

leaton · 01-05-2007, 06:27 AM

Dell is a top notch outfit when it comes to quality of their products in my
opinion. However, their customer service is so bad that I'd never buy from
them again if I could get the quality elsewhere.
I bought a computer from them a couple years ago and they double charged me out of my checking account for it. There wasn't enough money in there to
pay for it twice, so the 2nd charge bounced, then they turned me over to a
collection agency and wouldn't ship the computer I'd paid for one and a half
times!
Took a month to straighten it out.
Then I was reading an article about Dells problems and they included a
case where they had done the exact same thing to a preacher somewhere
in New England!

Keep in mind though - if you're saving 10% on the camera by waiting, that's
a pretty good return on your money if you only have to wait a month or two,
in the 100% per annum range. I'd wait.

trog100 · 01-05-2007, 06:45 AM

america is month/day/year the rest of the world is day/month/year..

it can cause confusion.. not in this case else it would be long blo-dy wait till the 1st of november 2007.. he he

trog

**barondla** · 01-05-2007, 06:59 AM

You can't go by Dells shipping dates. Ordered the Olympus E300 2 lens kit from them. Shortly after the ship date jumped forward a whole month. Camera arrived 3 days later. A month before it was being shipped!

K10D is worth waiting for.
thanks
barondla

Kitanis · 01-05-2007, 07:15 AM

I am still not sure about keeping the order.. But thats becaues of pesonal ideals about customer service etc.

But I get the message of dates.. I am in the USAF and I Usually use 4 January 2007 type dating.. but I was going by whats on Dells website in my earlier postings.

jeffkrol · 01-05-2007, 07:35 AM

Dell is at the mercy of the supply chain... Same w/ when I ordered my D. A web retailer was selling it at (at the time) a VERY low price. Ordered it and waited, and waited, but eventually got it. I didn't blame them. Just that there was not enough production at the time. To me this situation is identical.
Now if you were getting bumped or the original order listed it as in stock, that would be a different story.

cruiserlan2000 · 01-05-2007, 01:02 PM

patience is a virtue. only quit when they tell you that they can't ship product. as long as order is active - then just wait. it's like waiting for your new car on order.....it's all worth it...

SpecialK · 01-05-2007, 02:34 PM

[QUOTEamerica is month/day/year the rest of the world is day/month/year..
[/QUOTE]

But both ways are wrong. It should be year/month/day so that a list will sort correctly (without having to define a database field as a date format). My picture numbering system is set up that way :-)

trog100 · 01-05-2007, 03:12 PM

totally off topic but day/month/year or year/month/day have a kinda logic to them..

but month/day/year dosnt.. can any american out there clue me in as to why the system is used by them.. ??

i have asked this question before i think.. but have forgotten the answer.. he he

trog

klopus · 01-05-2007, 03:36 PM

Originally posted by trog100

totally off topic but day/month/year or year/month/day have a kinda logic to them..

but month/day/year dosnt.. can any american out there clue me in as to why the system is used by them.. ??

Sorting logic within a year to produce month based calendars. If you sort US mm/dd dates you'get proper monthly calendar, if you sort EU dd/mm you'll get a much less usefull list. It was used for yearly ledgers (and then early databases) where each book represents a year and the year itself is assumed (e.g. table name).

For OP. I'm in the same predicament with Dell as you but I tread lightly. $250 below current market price for K10D kit (even if you search today) is a mighty good deal. To me it's worth waiting a little longer. If I see that prices on K10D start to drop then I'll simply cancel the Dell and order from B&H and get it next day. Win-win situation me thinks

Technosavant · 01-05-2007, 04:40 PM

Originally posted by barondla

You can't go by Dells shipping dates. Ordered the Olympus E300 2 lens kit from them. Shortly after the ship date jumped forward a whole month. Camera arrived 3 days later. A month before it was being shipped!

K10D is worth waiting for.
thanks
barondla

Quoted for truth. Dell's "expected ship dates" are pure fiction, and like Scotty's estimates on the Enterprise, exaggerated.

I once bought an OS upgrade to a Dell Axim handheld (since sold). They kept saying "ship date unknown," even after UPS dropped the disc off at my house.

01-05-2007, 05:09 AM	#1
Kitanis Senior Member Join Date: Oct 2006 Location: Rapid City, SD Photos: Gallery Posts: 138	Sad - The Dell discount deal Well Last night I checked the Dell account to see if my K10D that I ordered from Dell under the discount program from Mid December has shipped. It read a ship date of 1/4/07. It stated not yet shipped. This morning I check again and the ship date is now 1/11/07. A Month wait for a discount? I think I sort of been had. going to decide soon if I want to continue the order. Its the principle of the thing.

01-05-2007, 05:24 AM	#3
Edvinas Veteran Member Join Date: Sep 2006 Location: Kaunas Posts: 1,458	First of November? Originally posted by Kitanis This morning I check again and the ship date is now 1/11/07. A Month wait for a discount? I think I sort of been had. Do not forget that this is international forum and only americans use this weird date format. Everyone else read it as 1st of November, 2007

01-05-2007, 06:27 AM	#6
leaton Forum Member Join Date: Sep 2006 Location: Buford Georgia Photos: Gallery Posts: 91	Good investment Dell is a top notch outfit when it comes to quality of their products in my opinion. However, their customer service is so bad that I'd never buy from them again if I could get the quality elsewhere. I bought a computer from them a couple years ago and they double charged me out of my checking account for it. There wasn't enough money in there to pay for it twice, so the 2nd charge bounced, then they turned me over to a collection agency and wouldn't ship the computer I'd paid for one and a half times! Took a month to straighten it out. Then I was reading an article about Dells problems and they included a case where they had done the exact same thing to a preacher somewhere in New England! Keep in mind though - if you're saving 10% on the camera by waiting, that's a pretty good return on your money if you only have to wait a month or two, in the 100% per annum range. I'd wait.

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01-05-2007, 05:22 AM	#2
Photodan Inactive Account Join Date: Nov 2006 Posts: 157	Come on now, don't give up yet. There's a long thread over on Phil's site with a lot of hand-wringing and teeth-gnashing. The Dell website indicated a wait when we ordered back in mid-December so we knew they had no K10s at the time. They obviously haven't gotten a shipment yet or those cameras would be on their way to us right now. I never dealt with these people but I don't really see anything unethical so far (other than a failure to keep us advised). Give them one more week and, if it changes again on 1-11, cancel the order. I have to admit I was more than a little surprised when I finally went to Resellerratings.com and saw Dell's poor showing. I had previously considered them to be a quality outfit but there's a lot of dissatisfaction there. Oh well, they don't hit your credit card until the item is shipped so......... Dan

01-05-2007, 05:33 AM	#4
roentarre Veteran Member Join Date: Oct 2006 Location: Melbourne, Australia Posts: 11,783	Edvinas, it is alright. We know it is american way of writing the date... Since blockbuster movies are all based in American setting with American actors/actress anyway. To kitanis, stick with the same plan. k10d is worth waiting. Since you already waited for so long, just stick to the plan

01-05-2007, 06:08 AM	#5
Photodan Inactive Account Join Date: Nov 2006 Posts: 157	Originally posted by Edvinas Do not forget that this is international forum and only americans use this weird date format. Everyone else read it as 1st of November, 2007 Edvinas, Are you serious? I assume you're joking - right? Dan

01-05-2007, 06:45 AM	#7
trog100 Veteran Member Join Date: Dec 2006 Location: UK Posts: 642	america is month/day/year the rest of the world is day/month/year.. it can cause confusion.. not in this case else it would be long blo-dy wait till the 1st of november 2007.. he he trog

01-05-2007, 06:59 AM	#8
barondla Site Supporter Join Date: Sep 2006 Location: midwest, United States Photos: Gallery \| Albums Posts: 5,714	You can't go by Dells shipping dates. Ordered the Olympus E300 2 lens kit from them. Shortly after the ship date jumped forward a whole month. Camera arrived 3 days later. A month before it was being shipped! K10D is worth waiting for. thanks barondla

01-05-2007, 07:15 AM	#9
Kitanis Senior Member Join Date: Oct 2006 Location: Rapid City, SD Photos: Gallery Posts: 138 Original Poster	I am still not sure about keeping the order.. But thats becaues of pesonal ideals about customer service etc. But I get the message of dates.. I am in the USAF and I Usually use 4 January 2007 type dating.. but I was going by whats on Dells website in my earlier postings.

01-05-2007, 07:35 AM	#10
jeffkrol Veteran Member Join Date: Sep 2006 Location: Wisconsin USA Photos: Gallery Posts: 8,434	Dell is at the mercy of the supply chain... Same w/ when I ordered my D. A web retailer was selling it at (at the time) a VERY low price. Ordered it and waited, and waited, but eventually got it. I didn't blame them. Just that there was not enough production at the time. To me this situation is identical. Now if you were getting bumped or the original order listed it as in stock, that would be a different story.

01-05-2007, 01:02 PM	#11
cruiserlan2000 Forum Member Join Date: Dec 2006 Location: Hercules, CA Posts: 63	patience is a virtue. only quit when they tell you that they can't ship product. as long as order is active - then just wait. it's like waiting for your new car on order.....it's all worth it...

01-05-2007, 02:34 PM	#12
SpecialK Pentaxian Join Date: Dec 2006 Location: So California Photos: Gallery Posts: 16,481	[QUOTEamerica is month/day/year the rest of the world is day/month/year.. [/QUOTE] But both ways are wrong. It should be year/month/day so that a list will sort correctly (without having to define a database field as a date format). My picture numbering system is set up that way :-)

01-05-2007, 03:12 PM	#13
trog100 Veteran Member Join Date: Dec 2006 Location: UK Posts: 642	totally off topic but day/month/year or year/month/day have a kinda logic to them.. but month/day/year dosnt.. can any american out there clue me in as to why the system is used by them.. ?? i have asked this question before i think.. but have forgotten the answer.. he he trog

01-05-2007, 03:36 PM	#14
klopus Forum Member Join Date: Dec 2006 Location: NYC Posts: 56	Originally posted by trog100 totally off topic but day/month/year or year/month/day have a kinda logic to them.. but month/day/year dosnt.. can any american out there clue me in as to why the system is used by them.. ?? Sorting logic within a year to produce month based calendars. If you sort US mm/dd dates you'get proper monthly calendar, if you sort EU dd/mm you'll get a much less usefull list. It was used for yearly ledgers (and then early databases) where each book represents a year and the year itself is assumed (e.g. table name). For OP. I'm in the same predicament with Dell as you but I tread lightly. $250 below current market price for K10D kit (even if you search today) is a mighty good deal. To me it's worth waiting a little longer. If I see that prices on K10D start to drop then I'll simply cancel the Dell and order from B&H and get it next day. Win-win situation me thinks

01-05-2007, 04:40 PM	#15
Technosavant Junior Member Join Date: Dec 2006 Location: St. Louis, MO area Posts: 29	Originally posted by barondla You can't go by Dells shipping dates. Ordered the Olympus E300 2 lens kit from them. Shortly after the ship date jumped forward a whole month. Camera arrived 3 days later. A month before it was being shipped! K10D is worth waiting for. thanks barondla Quoted for truth. Dell's "expected ship dates" are pure fiction, and like Scotty's estimates on the Enterprise, exaggerated. I once bought an OS upgrade to a Dell Axim handheld (since sold). They kept saying "ship date unknown," even after UPS dropped the disc off at my house.