Originally posted by jeffkrol I wish you luck. This is one of those it's their fault" situations I bet. Pentax blames X who would blame Y who would blame Z, who would blame spy ware, user error ect.
As to Win folder properties this is an example: My documents and my pictures are technically "read only". Believe ever RSE (Raw shooter essentials) ran afowl of this minor annoyance.... Doesn't seem to apply in your case/situation though...
IBM - Cannot save new documents to My Documents folder It sounds like someone at IBM hasn't been reading the Windows documentation. Although I can't be certain of it, Microsoft implies it has been that way since Windows 95. I certainly haven't come across it as a problem in any application I use, so IBM probably stands alone. "My Documents" is effectively intended to be the "user" area of the Windows operating system, so if a user application can't write to it I would say it's a serious flaw, and blaming it on the operating system is a bit rich - having said that, see what I say below.
As for software companies blaming others, I have been on the other end of that and it can be a very difficult situation. If I developed application A which depends on application B for services, that's fine as long as evrything goes well. If there is a problem and I can track it down to B not doing what I expect when I call it, who is to blame? Have I implemented the interface incorrectly in A? Is B's documentation wrong? Is B's implementation wrong? Is something going wrong somewhere else. It needs cooperation between parties, but so often the developer of B is a big software product developer (Microsoft, IBM, Oracle...) with a long product lifecycle and they just can't be moved to make a minor change for my relatively "small" application - or they just say "wait until the next release". The result is often that I have to implement a very inelegant workaround or tell the users it isn't my fault. I haven't really been in that situation myself for a long time, but it certainly happens.
Simon