Hi folks,
A few hours ago, I got off the phone with a Paul C at Ricoh support, who informed me that Ricoh has decided not to sell focusing screen shims to consumers as of January this year (2014); only to "repair facilities", like CRIS. But they could not tell me if CRIS would even sell them to me; CRIS might simply tell me I had to send the camera in to get a new shim. This is a bad blow for 3rd party screens, and especially for my favorite, Katzeye. I have bought 3 screens from Rachael Katz and she has always been available and extremely helpful and friendly.
This time, I just purchased a screen for my new K-3, which has a .35mm shim already in the camera from the factory (information from Rachael), and I need a slightly thinner one due to very slight front focusing. Rachael tells me that "Pentax's tolerance for viewfinder calibration is notoriously lax", so she doesn't find it odd that I might need it for the K3, when the other screens I bought for my K20D did not need an adjustment. Rachael not only gave me the direct phone number of the Ricoh sales person for shims, she gave me all the part numbers and sizes. Here they are:
77240.M02200A - 0.10mm
77240.M02200B - 0.15mm
77240.M02200C - 0.20mm
77240.M02200D - 0.25mm
77240.M02200E - 0.30mm
77240.M02200F - 0.35mm
77240.M02200G - 0.40mm
77240.M02200H - 0.45mm
77240.M02200I - 0.50mm
The Ricoh representative was very helpful and apologetic, but there is no way for them to order them, and the direct line to the Ricoh sales person no longer works. They gave me her email address instead, and asked me to ask Rachael if she would contact them; perhaps she can obtain them to sell to us.
I have emailed Rachael about this; when I hear from her what she will do, I will update this thread with the new information. But for the time being, shims are no longer available from Ricoh.
Last edited by asharpe; 07-07-2014 at 08:09 PM.