Forgot Password
Pentax Camera Forums Home

Closed Thread
Show Printable Version Search this Thread
10-14-2014, 11:16 AM   #1
Forum Member
bonaprof's Avatar

Join Date: Apr 2010
Location: Ocean City MD
Photos: Gallery
Posts: 94
New address for warranty repairs

I learned the hard way that Ricoh/Pentax warrant repairs are no longer with the firm in Chandler, AZ. The new warranty repairer is Precision Camera, 7 Ann Gina Dr., Infield, CT 06082.

After waiting a month to hear about the status of my camera repair from Pentax, I called the customer service rep in Denver who told me they changed repair firms a couple of months ago. He asked me where I had gotten the Chandler, AZ address and I told him on line through a Pentax site. His response was that must have been an old site. He suggested I call the people in AZ to find out the status of my camera. I called and a very nice person told me that my camera was there sitting on top of her desk waiting for Pentax to authorize shipping payment to them so they could forward it to CT. She suggested I call Pentax and to get them to OK a shipping expense. I have done so and I am waiting for authorization from Pentax management to pay the $15.00 shipping cost. If they won't, the AZ customer service rep told me to call her back and pay the $15 shipment myself and they will mail it out.

I will let you know what happens, but be sure to send all future warranty returns to CT!

Ocean City, MD

10-14-2014, 11:48 AM   #2

Join Date: Oct 2011
Location: Savannah, GA
Posts: 5,156
See this thread (if you dare):
Closed Thread

  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
address for warranty, arizona, az, camera, chandler, connecticut, ct, customer, pentax, pentax news, pentax rumors, precision, rep, service, site, warranty
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
Change of Address for Eric EricTn Pentax Film SLR Discussion 23 12-07-2016 05:40 PM
Reminder - Extended 2yr Warranty for New K Cameras Docrwm Pentax Price Watch 7 07-21-2013 06:57 PM
Alternatives to C.R.I.S. For Pentax Repairs? GoremanX Troubleshooting and Beginner Help 11 01-02-2013 01:04 AM
New- Looking for warranty service locations jmr2723 Welcomes and Introductions 2 01-15-2008 05:35 PM

All times are GMT -7. The time now is 05:06 AM. | See also:, part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]