Senior Member Join Date: Apr 2008 Location: Central Kentucky, USA |
I think part of the problem is the amplifying power of the web, and the difficulty many people seem to have with thinking clearly. There are people who don't possess nearly as much knowledge as they presume, and there's the root of the problem.
Someone posts about their K10D underexposing, maybe it was, maybe it wasn't, but it doesn't matter after that. Maybe they looked at the image only on the K10D screen, but they forgot that they had read somewhere(on the internet) to make the battery last longer you can crank the screen brightness down, so they did. And now their K10D is underexposing. Oh it's not really, but the images look dark on the review screen. Worse yet, the same or similar befuddled thinking individual cranks the AEC up to make the images brighter, and when they copy the .jpegs to their pc, or print them at a kiosk, the images are now all overexposed. They now say, "What a crummy dslr, a piece of junk, wish I had bought something else." And their outrage at being cheated gets posted somewhere in a forum. And their brother in law, who bought a Nikon D40, explains that if they had just bought a Nikon D40 they would have been better off. So they get rid of their camera, buy a D40. And since they haven't had as much time to spend with it, or reading about it on the web, they don't fiddle with it, and they get well-exposed images. So hey Nikon is better(or Canon or whatever). They then post this and tell everyone they know about their experience with this or that crummy thing, despite their deep involvement in the failure of the technology.
Now, someone else sees the post and thinks "I'm going to see if my K100D is faulty and underexposing. I haven't used it in 3 months, but I happened across a "fact" (which doesn't mean that much in terms of the web), that Pentaxes underexpose." So they take some test shots, upload them to their pc and because they turned the brightness and contrast down on their monitor (to prevent monitor burn in) in between the last photo they took and now, it looks like the images are underexposed. So they post about it on a forum. They sell their K100D, buy a Canon XT like the guy in the camera shop told them, and without their knowledge a spouse or child has cranked the monitor's brightness and contrast back up in the interim, and when they upload the test shots from XT, now they look ok. Obviously the Pentax was the problem, right?
Now other folks read these posts and better yet, repeat the myths around the web. And in camera and electronic stores across the world, myth becomes fact, especially in the minds of the people who are certain that since Ashton Kutcher "uses" a Nikon, or since they see Canon banners at ball game, those are the brands to own. And they post such nonsense on a forum, about how if you want to shoot like the pros, get a Canon and Canon lenses, because they are "superior". Despite the fact that the pros they saw at the ball game are NOT using a Rebel XT with kit lens, again it doesn't matter. Benjikan mentioned in another thread about the mythology that has to be created when brand building, and he's right, and Canon and Nikon do this well.
BTW I don't necessarily think Canon and Nikon don't make good equipment, I just think that most of their lower-end gear(my price range in other words) is not worth the money they charge for it. Was the K10D a "better" camera than the D200? I'm not sure I would say "better", but it can produce images that are as good, it has most of the features, and it comes with a reasonable price tag. What about the D80 or the 30D? They're fine, but they are still ridiculously priced for what you get. Lenses and accessories are pretty much the same. I was amazed at how much camera you get for your money with the K10D(and I suspect the K20D and K200D are the same), how flash you get when you buy the AF360FGZ, how much lens the DA* 16-50 offers for the money, etc. But then I'm not brand conscious, although I've used Canon and Sony DSLR gear and Nikon 35mm gear.
And sales people overselling customers only makes the problem worse. I used to work part-time in a camera store, and my big criteria for selling people something was what fit their needs and would make them happy. I took the long view that when they were ready to buy something else they would come back and talk to me. And they did. I don't recall a single customer that came back, displeased with what I had recommended to them, and that was personally satisfying as well. And although it wasn't my main reason to not cheat people, I also didn't have to live in fear that a customer would come ranting back through the front-door looking for me, the guy that cheated him. There were salesmen that I worked with that only sold the equipment that they made the most commission on, which also made the problem worse, because some of them would tell a customer anything to get them to walk out with a high-commission item. It was one of the problems with allowing manufacturers to promote their equipment by paying incentives to salespeople, or even stores trying to move gear by paying incentives.
Please pardon what has turned into a major rant, I have to end it now before it keeps going on.
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