Thanks for commiserating everyone...
FWIW, for those of you wondering, here's how I have it set-up:
It goes in from (my) right to left. I've actually found it's hard to get just the right angle to slide the camera in (with the camera pointing downwards) as I'm wearing the backpack, and I often have to fiddle with it to get it in, but I really thought that once in it was pretty secure...
I can only think of these possibilities: (1) the locking mechanism never locked properly (either because I didn't push far enough or something was impeding its movement); (2) some of my movements while walking caused it to unlock itself or (3) I didn't actually slide both rails in, but only the bottom one, and the camera was just held by the bottom rail (with extra support from the long lens) and eventually just fell out or (4, exceedingly unlikely) the plate just "slipped" out of the clip even though the lock was set. On (1), I could swear I heard it give me the familiar "I'm locked in" click, on (2) I tried to reproduce this tonight and I certainly can't get it to happen intentionally, on (3) this shouldn't be physically possible, and I can't easily get it to happen, but I think it might be possible, and on (4) I really don't think this is possible. The Capture Pro is still functional, as far as I can tell, BTW.
Originally posted by vonBaloney Even if the product turns out to be not "technically" at fault, if it is designed in such a way as to make you easily make dumb mistakes or just mystery happenstances as seems to be the case here, that's worth knowing.
Exactly. It should be very difficult to manipulate the thing in such a way as to think you've got the camera properly secured while it's really not.
Quote: At least the lens is ok! I think I sold that to you, actually...
You did, and I love it! I'm a bit worried something might have moved inside, but I think the camera body, as well as the plastic clip for a Raynox DCR-250 that was hanging out front (and broke) took the brunt of the impact. The lens does seem fine firing some test shots from my K-01...