Originally posted by UncleVanya And guess who else uses them... Nikon, Canon, etc. It isn't a Pentax thing except as far as volume.
Yet I've seen several Nikonians warning others not to use Precision too. Happily, for them, they have a selection of authorized repair facilities across the country. So it is as simple as using another offered on the Nikon support page.
The sad cases are us and Sony -- stuck with ONLY Precision.. single point of failure. At least we have Ricoh who seem (from my reading at least) way more supportive than Sony CS.