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10-01-2015, 12:46 AM   #1
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Adorama closed till 6th Oct

Apparently Adorama is closed till 6th October.

A friend of has traveled to the US and will be leaving 10th.
I have made a K-3 purchase. I am now worried that he will not get the package before he leaves.
I used the free delivery, How long does mail take from NY to TX.

Culture

10-01-2015, 01:22 AM - 1 Like   #2
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QuoteOriginally posted by Culture Quote
I used the free delivery, How long does mail take from NY to TX.
Free expedited delivery should be there in 3 days. If you don't have a tracking number yet, I'd contact Adorama as soon as they re-open and upgrade to overnight shipping.

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10-01-2015, 01:32 AM   #3
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I dont have a tracking number yet. I sent a mail. They replied that they were closed. Then I asked if i can change my shipping method but they have not replied since yesterday.
10-01-2015, 02:44 AM   #4
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For future reference, the owners of both B+H and Adorama are orthodox Jews, which means that both stores are closed for all the high holidays. Sukkot, one of the longer festivals, runs from Oct 3-6, so that is what you are running up against here.

10-01-2015, 03:42 AM - 1 Like   #5
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QuoteOriginally posted by Culture Quote
Apparently Adorama is closed till 6th October.

A friend of has traveled to the US and will be leaving 10th.
I have made a K-3 purchase. I am now worried that he will not get the package before he leaves.
I used the free delivery, How long does mail take from NY to TX.

Culture
Please email me: Helen@adorama.com with your order conf. number if you'd like your shipping upgraded eg to overnight
10-01-2015, 03:59 AM   #6
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QuoteOriginally posted by Helen Oster Quote
Please email me: Helen@adorama.com with your order conf. number if you'd like your shipping upgraded eg to overnight
Thank you Helen.
I will contact you via email.
10-01-2015, 07:23 AM   #7
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Oct 6? Will they be "full of frames" when they reopen?
10-01-2015, 07:44 AM   #8
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Shipping from NY to Texas often takes more than 3 days.
You don't say where he is in Texas. Packages to Dallas from Adorama or B&H have run 4-5 calendar days, usually, after the order is placed. Likely this includes a day of order preparation before shipping.
Three would be wonderful, but don't count on it.


Last edited by yucatanPentax; 10-01-2015 at 07:50 AM.
10-01-2015, 10:56 AM   #9
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QuoteOriginally posted by Helen Oster Quote
Please email me: Helen@adorama.com with your order conf. number if you'd like your shipping upgraded eg to overnight
I have sent a mail.
10-01-2015, 11:21 AM - 1 Like   #10
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FWIIW, the Adorama people are incredible people to deal with. They go the extra mile to meet customer needs and expectations. I have always been impressed with them and I'm sure the poster's problem will find a solution once in touch.
10-01-2015, 12:24 PM - 2 Likes   #11
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QuoteOriginally posted by Helen Oster Quote
Please email me: Helen@adorama.com with your order conf. number if you'd like your shipping upgraded eg to overnight
How cool is this? Closed for a holiday, but responsive to this customer's legitimate needs. Bravo, Adorama!
10-04-2015, 02:35 AM   #12
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I'm in the same situation, just that my friend is visiting the States, and she will return here on 9-th so even thou she is in NYC at the moment, i won't be able to get my K-3 kit
10-04-2015, 06:12 AM - 1 Like   #13
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QuoteOriginally posted by GixxerMKD Quote
I'm in the same situation, just that my friend is visiting the States, and she will return here on 9-th so even thou she is in NYC at the moment, i won't be able to get my K-3 kit
Do you need me to cancel the order for you? If so, please email me: Helen@adorama.com with your order number
10-04-2015, 08:42 AM   #14
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QuoteOriginally posted by Kath Quote
How cool is this? Closed for a holiday, but responsive to this customer's legitimate needs. Bravo, Adorama!

+1 Exceptional service!
10-05-2015, 12:24 AM   #15
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QuoteOriginally posted by Helen Oster Quote
Do you need me to cancel the order for you? If so, please email me: Helen@adorama.com with your order number
Thanks for the the support even thou it's holiday for you. Amazing user care indeed.
My issue is that i still haven't ordered the kit, my friend is leaving on 9-th, if i order it today can i be sure that the K-3 kit will be at her place by 8-th evening?
Pentax K-3 DSLR Camera Body 15530
says: Free Expedited Shipping, but what if the items don't make to her place in 2 days? If i'm sure she will get them i'll place the order right away.
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