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07-15-2008, 05:39 AM   #1
Junior Member

Join Date: Mar 2008
Location: england
Posts: 38
Should I get it Cleaned ?

Quite a while ago I accidentally got a load of dust in the Penta Prism on the GX10 ( K10D ). Whilst trying everthying to clean it , i accidentally caught the focusing screen and now there is a large scratch, right the way across it. I contacted samsung asking how much it would be to be cleaned, they told me its more likely to be done for free, as its still under warranty and its such a small job ( I assume they will either use some sort of tool to remove the casing, or s specialized cleaning fluid or somehting ). Anyway I can't decided weather or not to go ahead with sending it off because :

I don't know how long its going to take
It may not be covered under the warranty
If no covered under warranty how much will it will cost

I am also thinking of getting the focus screen replaced, would this be better to have samsung do it , since they can do it properly without risk of damage, and they might supply the at a cheaper price than if i was to go out and do it myself.

Has anyone had their camera sent of to be cleansed, what was you're experience? Good, Long wait, Worthwhile ?



07-15-2008, 06:40 AM   #2
Wheatfield's Avatar

Join Date: Apr 2008
Location: The wheatfields of Canada
Posts: 12,277
It's not hard to replace a screen, though the little ones in DSLR cameras are pretty fiddly because of their small size. If you are nervous about doing it yourself, have Samsung do it. I can tolerate a few minor imperfections on a screen, but what you describe would make me mental.
07-15-2008, 07:16 AM   #3
Junior Member

Join Date: Mar 2008
Location: england
Posts: 38
Original Poster
Well I can remove the Focus Screen with no problem, but if i was getting a new one, i didn't want to risk getting it scratched, so I thought whilst Samsung have the camera they may as well replace it.

I just had a look, to see the postal prices and it will cost me about 10 to send it there, thats with a 500 pretection fee, should the camera get lost the postage serivce will reimburse me 500.


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