How to Smash your K10D on a Rock

Kemal · 02-14-2007, 07:24 PM

I had gotten my K10D in December and had it for a few weeks. Then began my tale of woe. I went hiking to take a few pics in the bush. The previous night, there was freezing rain and it coated the whole town in ice that made everything slippery. I remember, while hiking, stepping on a large rock and immediately losing my footing. I fell, the camera fell and I ended up smashing it on a rock. I can't tell you how much I swore and yelled. It was quite entertaining. Luckily, the damage was located to the viewfinder and diopter. Unluckily, I sent my camera to a "authorized pentax repair shop" rather than Pentax Canada. I ended up waiting a month and a half because of that error. Ultimately the camera went to Pentax and Pentax Canada were super helpful and friendly and fixed everything.

I found it sort of funny but definately a bummer. I couldn't even visit the forums without feeling bad because I had no camera. The camera I waited forever for, paid alot for and ended up smashing on a rock. I found out a few things though. Each time a K10D is opened up for repair and subsequently closed, it has to be resealed. I was told that every knob, button and port needed to be glued before closing the camera body. Anyway, I thought some of you would find this entertaining.

Attached Images

Alvin · 02-14-2007, 07:27 PM

Wow! You gave that thing a beating! How much did you pay to get it repaired?

Tom Brown · 02-14-2007, 07:38 PM

Some people will be admiring your photographs a couple of years from now and you'll laugh as you mention the shots were taken with a camera you smashed into a rock a couple of weeks after buyingn it.

It's very comforting to hear you had good service from Pentax Canada. One of the reasons I'm a brand new Pentax user is that I've had poor service from Canon Canada. I love many of Canon's cameras but I just couldn't bring myself to invest thousands into a system that I would hessitate to send in for repair. I certainly won't send a Canon P&S in for repair anymore; I'd throw it out. Of the three I've sent in, none came back in perfect repair (although two of them did generally work).

Kemal · 02-14-2007, 07:42 PM

Originally posted by Alvin

Wow! You gave that thing a beating! How much did you pay to get it repaired?

It cost 130 CDN after taxes.

Tom Brown · 02-14-2007, 07:47 PM

That's not a lot of money, everything considered.

Where are you located, Kemal? I take it you're on Vancouver Island?

Cideway · 02-14-2007, 08:04 PM

Originally posted by Kemal

It cost 130 CDN after taxes.

Shit, that is way lower then i would have expected, that is about what it cost to send a camera her in Oz for a service and clean.

**SCGushue** · 02-14-2007, 08:13 PM

Glad to see that both you and the camera are okay. I think that I would have been equally entertaining if said calamity had happened to me.

I have to agree with the others though...it sure looks like you got off dirt cheap on the repairs. My hat's off the Pentax Canada.

Stephen

nosnoop · 02-14-2007, 08:54 PM

Originally posted by Kemal

It cost 130 CDN after taxes.

If you purchased the camera using a credit card, it could be covered for 90 days for any lost or damages.

Trawlerman · 02-14-2007, 08:57 PM

Glad to hear that Pentax Canada came through on this one for you.
I would have been so annoyed I can't even begin to tell you what I would have done. Suffice to say that the swear box would probably contain enough pennies to fiance another K10!

silverbullet · 02-14-2007, 10:24 PM

$130 is certainly very reasonable. Some shops charge a minimum of 2 hours at $60 /hr just to look at a piece of equipment and give a service estimate. Seems that Pentax Canada wants to take care of its customers (2 yr warranty in Canada too!).

Chris

frank · 02-14-2007, 10:49 PM

You are lucky to have that kind of service over there. Here in Singapore, it'd take 2 weeks just to get the sensor cleaned

There was one time a friend's Ds had some problem w/ the dial at the back (the number jumped back and forth even when turning it in way direction), costed him over S$100 just to fix that ...

And most problems can't be fixed here locally, most time it has to be sent over to Japan -- that's another story ...

Photochop · 02-14-2007, 11:58 PM

Ouch! It pains me to see your camera in that condition. I thought it would've cost more to fix it, $130 isn't bad at all. I'm glad you were able to get it fixed...now let's see some pictures

slip · 02-15-2007, 05:16 AM

Originally posted by Kemal

It cost 130 CDN after taxes.

and you even get a real person to talk to right away at pentax canada.... wow!
just from my experence.... great stuff!

sounds like a great price

randy

Vulpix · 02-15-2007, 05:59 AM

Can you blow up that picture? I want to print it and frame it!

silverbullet · 02-15-2007, 08:22 AM

Originally posted by slipchuck

and you even get a real person to talk to right away at pentax canada.... wow!
just from my experence.... great stuff!

sounds like a great price

randy

Randy,
Glad to hear that you can talk to a real person at Pentax Canada, seeing as how the email link on the Pentax Canada website (custserv@pentax.ca) is broken, and emails sent there get bounced back! Anyone have a valid email address for Pentax Canada?

Chris

02-14-2007, 07:24 PM	#1
Kemal Forum Member Join Date: Dec 2006 Posts: 78	How to Smash your K10D on a Rock I had gotten my K10D in December and had it for a few weeks. Then began my tale of woe. I went hiking to take a few pics in the bush. The previous night, there was freezing rain and it coated the whole town in ice that made everything slippery. I remember, while hiking, stepping on a large rock and immediately losing my footing. I fell, the camera fell and I ended up smashing it on a rock. I can't tell you how much I swore and yelled. It was quite entertaining. Luckily, the damage was located to the viewfinder and diopter. Unluckily, I sent my camera to a "authorized pentax repair shop" rather than Pentax Canada. I ended up waiting a month and a half because of that error. Ultimately the camera went to Pentax and Pentax Canada were super helpful and friendly and fixed everything. I found it sort of funny but definately a bummer. I couldn't even visit the forums without feeling bad because I had no camera. The camera I waited forever for, paid alot for and ended up smashing on a rock. I found out a few things though. Each time a K10D is opened up for repair and subsequently closed, it has to be resealed. I was told that every knob, button and port needed to be glued before closing the camera body. Anyway, I thought some of you would find this entertaining. Attached Images

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02-14-2007, 07:27 PM	#2
Alvin Veteran Member Join Date: Dec 2006 Location: Mississauga, Ontario, Canada Photos: Gallery Posts: 2,517	Wow! You gave that thing a beating! How much did you pay to get it repaired?

02-14-2007, 07:38 PM	#3
Tom Brown Senior Member Join Date: Feb 2007 Location: Saskatchewan, Canada Posts: 106	Some people will be admiring your photographs a couple of years from now and you'll laugh as you mention the shots were taken with a camera you smashed into a rock a couple of weeks after buyingn it. It's very comforting to hear you had good service from Pentax Canada. One of the reasons I'm a brand new Pentax user is that I've had poor service from Canon Canada. I love many of Canon's cameras but I just couldn't bring myself to invest thousands into a system that I would hessitate to send in for repair. I certainly won't send a Canon P&S in for repair anymore; I'd throw it out. Of the three I've sent in, none came back in perfect repair (although two of them did generally work).

02-14-2007, 07:42 PM	#4
Kemal Forum Member Join Date: Dec 2006 Posts: 78 Original Poster	Originally posted by Alvin Wow! You gave that thing a beating! How much did you pay to get it repaired? It cost 130 CDN after taxes.

02-14-2007, 07:47 PM	#5
Tom Brown Senior Member Join Date: Feb 2007 Location: Saskatchewan, Canada Posts: 106	That's not a lot of money, everything considered. Where are you located, Kemal? I take it you're on Vancouver Island?

02-14-2007, 08:04 PM	#6
Cideway Inactive Account Join Date: Feb 2007 Location: Adelaide, South Australia, Australia Photos: Gallery Posts: 364	Originally posted by Kemal It cost 130 CDN after taxes. Shit, that is way lower then i would have expected, that is about what it cost to send a camera her in Oz for a service and clean.

02-14-2007, 08:13 PM	#7
SCGushue Site Supporter Join Date: Sep 2006 Location: Pennsylvania Photos: Gallery Posts: 1,449	Glad to see that both you and the camera are okay. I think that I would have been equally entertaining if said calamity had happened to me. I have to agree with the others though...it sure looks like you got off dirt cheap on the repairs. My hat's off the Pentax Canada. Stephen

02-14-2007, 08:54 PM	#8
nosnoop Veteran Member Join Date: Feb 2007 Posts: 1,299	Originally posted by Kemal It cost 130 CDN after taxes. If you purchased the camera using a credit card, it could be covered for 90 days for any lost or damages.

02-14-2007, 08:57 PM	#9
Trawlerman Senior Member Join Date: Feb 2007 Location: Hull, Yorkshire, UK Photos: Gallery \| Albums Posts: 210	Glad to hear that Pentax Canada came through on this one for you. I would have been so annoyed I can't even begin to tell you what I would have done. Suffice to say that the swear box would probably contain enough pennies to fiance another K10!

02-14-2007, 10:24 PM	#10
silverbullet Senior Member Join Date: Jan 2007 Location: Edmonton Alberta Posts: 212	$130 is certainly very reasonable. Some shops charge a minimum of 2 hours at $60 /hr just to look at a piece of equipment and give a service estimate. Seems that Pentax Canada wants to take care of its customers (2 yr warranty in Canada too!). Chris

02-14-2007, 10:49 PM	#11
frank Veteran Member Join Date: Nov 2006 Location: Singapore Photos: Gallery Posts: 3,202	You are lucky to have that kind of service over there. Here in Singapore, it'd take 2 weeks just to get the sensor cleaned There was one time a friend's Ds had some problem w/ the dial at the back (the number jumped back and forth even when turning it in way direction), costed him over S$100 just to fix that ... And most problems can't be fixed here locally, most time it has to be sent over to Japan -- that's another story ...

02-14-2007, 11:58 PM	#12
Photochop Veteran Member Join Date: Dec 2006 Location: Toronto, Ontario Photos: Gallery Posts: 455	Ouch! It pains me to see your camera in that condition. I thought it would've cost more to fix it, $130 isn't bad at all. I'm glad you were able to get it fixed...now let's see some pictures

02-15-2007, 05:16 AM	#13
slip Veteran Member Join Date: Oct 2006 Location: 2 hours north of toronto ontario canada Photos: Gallery \| Albums Posts: 3,535	Originally posted by Kemal It cost 130 CDN after taxes. and you even get a real person to talk to right away at pentax canada.... wow! just from my experence.... great stuff! sounds like a great price randy

02-15-2007, 05:59 AM	#14
Vulpix Forum Member Join Date: Feb 2007 Location: Singapore Photos: Gallery Posts: 61	Can you blow up that picture? I want to print it and frame it!

02-15-2007, 08:22 AM	#15
silverbullet Senior Member Join Date: Jan 2007 Location: Edmonton Alberta Posts: 212	Originally posted by slipchuck and you even get a real person to talk to right away at pentax canada.... wow! just from my experence.... great stuff! sounds like a great price randy Randy, Glad to hear that you can talk to a real person at Pentax Canada, seeing as how the email link on the Pentax Canada website (custserv@pentax.ca) is broken, and emails sent there get bounced back! Anyone have a valid email address for Pentax Canada? Chris